Program Support Assistant

Veterans Health Administration • Bronx, NY

7d • Onsite

About The Position

The incumbent serves as the Program Support Assistant to the Chief/ Assistant Chief of the Sterile Processing Service. The PSA provides administrative support to the Sterile Processing Service by using multiple automated programs and software packages to develop and maintain various documents significant to the Sterile Processing Service. The incumbent collects and analyses data, identifies interrelationships, and takes actions consistent with the objectives of the function or program served.

Requirements

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process.
• In addition to the application and questionnaire, this position requires an online assessment.
• The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements ( https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents ).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• One year of specialized experience equivalent to at least the GS-05 level, and all qualifying experience must have been performed in a healthcare setting.
• Specialized experience must include performing timekeeping or related payroll-support functions such as maintaining time and attendance records, reviewing timekeeping data for accuracy, and assisting with resolving payroll discrepancies; preparing and maintaining meeting agendas and minutes; operating personal computers and office software to produce accurate administrative work; applying administrative methods and processes to monitor and accomplish clerical and program tasks; maintaining electronic files and records; receiving and routing correspondence; and resolving minor technical issues related to software or telecommunications, all in support of clinical and administrative operations within a healthcare environment.
• This position includes the Office Automation (OA) parenthetical, which requires the skills of a qualified typist.
• In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute.

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Performs office automation duties using Microsoft software such as outlook, PowerPoint, Word, and Excel.
• Reviews, uploads, and maintains electronic files on facility/VISN 2 SharePoint database.
• Prepares meeting agenda items and minutes, schedules on-site vendor training, maintains records of training/in-services, prepares annual performance appraisal and competency documents.
• Responsible for entering work order requests in VistA, electronic equipment requests, and equipment turn-in requests.
• Responsible for ensuring that all staff complete mandatory TMS training and assists with TMS navigation issues.
• Serves as the primary ADP AC for the section.
• Operates and maintains a wide variety of office equipment and computers, maintaining ADP security.
• Receives and distributes mail, answers phone calls and serves as the VIP sponsor for the service.
• Independently performs analytical and evaluative work that includes extracting, compiling, researching, tracking, and reporting of data and program information to the Chief of SPS.
• Summarizes data, background information, and other materials into detailed charts and graphs for use in presentations.
• Independently reviews and verifies data for accuracy and completeness prior to submission to various internal and external customers.
• Responsible for ensuring that all reports originating in SPS are submitted timely. This includes, but is not limited to, maintaining a detailed list of all recurring reports such as internal and external tracers, and quality assurance reports.
• Responsible for the coordination of instruments, equipment, and office supplies to support various clinical and surgical program needs.
• Contacts vendor companies for manufacturing instructions for use when appropriate.
• Meets with service representatives to gather information regarding service requirements, communicates with vendors to facilitate appropriate quotes, submits requests to logistics/Materiel Management and monitors the delivery of requested items.
• Procurement duties will include preparing requests for procurement of instruments and equipment, and obtaining quotations from vendors.
• Prepares 2237 temporary service requests, signed by the Chief or Assistant Chief of SPS that will be sent to the Centralized Purchasing Unit.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• Contact the hiring agency for more information on the specific benefits offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed