Program Support Assistant - VPC

CENTER FOR VETERANS ISSUES INC • Milwaukee, WI

1d • $19 - $21 • Onsite

About The Position

At the Center for Veterans Issues, Inc. (CVI), our work is rooted in a simple but powerful belief: every Veteran deserves a safe place to call home and the opportunity to rebuild with dignity. As the Administrative Program Assistant for our Transition in Place (TIP) Program, you will help make that belief a reality. Through dependable administrative support, accurate program records, thoughtful coordination, and compassionate interaction with participants, you will help ensure Veterans experience a smooth and supportive journey toward stable housing. This is an ideal opportunity for an organized, energetic professional who takes pride in getting the details right, supporting a collaborative team, and contributing to work that changes lives. At CVI, administrative work is mission work. Every accurate record, confirmed appointment, organized meeting, and thoughtful interaction helps our team provide stronger services to Veterans experiencing homelessness. If you are dependable, detail-oriented, compassionate, and motivated by the opportunity to make a meaningful difference, we invite you to bring your talents to the TIP Program and help Veterans build a path toward stability, independence, and hope.

Requirements

• An associate degree from a two-year college or technical school, or an equivalent combination of education and relevant experience
• Three to five years of progressively responsible administrative assistant, secretary, or related office experience
• Excellent written and verbal communication skills
• Strong proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
• Exceptional organization, time-management, and project-coordination skills
• The ability to manage multiple priorities and complete projects accurately and on time
• Sound judgment and the ability to protect confidential participant and organizational information
• Basic mathematical skills
• A positive, outgoing, and professional approach
• The ability to build respectful relationships with Veterans, coworkers, donors, stakeholders, and people from diverse backgrounds
• The ability to successfully complete a position-related criminal background check

Responsibilities

• Prepare professional correspondence, reports, memos, and grant-related documents while maintaining accurate program files, contracts, records, and archival materials.
• Support daily office operations by ordering supplies, coordinating equipment maintenance, processing mail, maintaining Outlook distribution lists, and ensuring staff has what they need to serve Veterans effectively.
• Maintain agency databases and accurately complete participant entries and exits in HMIS.
• Maintain the TIP Program calendar, schedule appointments, and assist with weekly meetings, outreach activities, public events, and community engagement efforts.
• Prepare meeting agendas, take clear and accurate notes, track assignments, and distribute timely follow-up communications to keep responsibilities and next steps organized.
• Conduct preliminary interviews, schedule and confirm appointments, prepare meeting spaces, and assist Case Managers with participant follow-up and accurate data entry.
• Accurately log donations, maintain donor records, and prepare timely thank-you letters in accordance with CVI’s financial and organizational policies.
• Support public relations, stakeholder communication, and other administrative activities that strengthen CVI’s connection to the community.
• Perform other duties as assigned by the Director in support of the TIP Program and CVI’s mission.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree