Program Supervisor HERO Program

Mental Health Connecticut Inc•Waterbury, CT

About The Position

Mental Health Connecticut (MHC) is a statewide nonprofit provider agency partnering with individuals, families, and communities to support long-term health and wellness. MHC is hiring a full-time Program Supervisor for its Housing Empowering Recovery Opportunities (HERO) Program in the Waterbury/Torrington area. The DMHAS-led program, funded by the Opioid Settlement Advisory Committee, supports people recovering from opioid use disorder through housing subsidies and intensive case management. It serves people experiencing homelessness or housing instability who are at risk of opioid overdose or transitioning out of recovery or treatment programs. The Program Supervisor provides leadership, supervision, guidance, assistance, support, and oversight to Housing Specialists as they provide housing support and help participants pursue recovery. The position is scheduled Monday through Friday, 9:00 a.m. to 5:00 p.m., with flexibility as needed to support the program and staff. The role may include direct services and requires local and in-state travel, including travel between programs, the office, trainings, and department meetings. The supervisor must be willing and able to drive a personal vehicle and may be required to transport participants.

Requirements

Associate degree plus related experience; a bachelor’s degree in social science or a related field is preferred.
Familiarity with Connecticut state human service systems and related treatment requirements and mandates.
Substance abuse certification required, such as CADC.
Valid driver’s license, vehicle registration, and vehicle insurance.
Willingness and ability to drive a personal vehicle locally and within the state; participant transportation may be required.

Nice To Haves

Bachelor’s degree in social science or a related field.
Recovery Support Specialist (RSS) certification.

Responsibilities

Develop and maintain staff schedules across the program(s), and provide direct services to participants when required.
Support the Program Manager in monitoring and determining appropriate distribution of referrals and workloads among program staff.
Assist in determining staffing requirements; screen candidates, conduct interviews, and participate in hiring decisions.
Facilitate and deliver training and ensure effective orientation for new employees.
Represent and implement MHC’s mission, vision, values, and philosophy, while maintaining positive, professional relationships with funders and outside agencies.
Research subsidized housing, voucher opportunities, and other grants that may benefit the population served.
Complete operational reports, tracking, data collection, monthly summaries, and audits as required.
Provide resource linkages for behavioral health support, including mental health and co-occurring needs, as well as housing and employment needs.
Document all interactions and referrals provided.
Supervise direct-report staff regularly, develop staff, monitor performance, and provide input for performance reviews.
Identify and provide emergency crisis services through immediate assessment and response using accepted crisis intervention methods and techniques.
Follow organizational policies and procedures and explain and enforce program safety regulations and policies.
Travel between programs, the office, trainings, and department meetings; drive a personal vehicle locally and within Connecticut and transport participants when required.

Benefits

Medical and dental insurance, with employer/employee cost shares of 90/10 for employee-only coverage and 80/20 for employee-plus-dependent coverage.
Voluntary vision insurance.
Company-paid life insurance and long-term disability insurance.
Employee Assistance Program (EAP).
403(b) retirement plan with a dollar-for-dollar company match on contributions up to 6%.
Paid time off including 11 agency-observed holidays, sick time, vacation time, and wellness days.

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