Program Supervisor - NeuroRehab

Woods Services•Middletown Township, PA

4d•Onsite

About The Position

The Program Supervisor provides direct supervision to coordinators in the Clubhouse and InSPIRE structured day programs and provides coverage during their absences. The role assists the Manager of Structured Day Services with operational and fiscal management, program development, staffing, compliance, documentation, and evaluation. It monitors program delivery to ensure high-quality services that promote Members’ engagement and progress toward goals in their structured day programs and Rehabilitation Service Plans (RSPs). The supervisor also supports communication among coordinators, Members, their families and significant others, and staff on Members’ Transdisciplinary Rehab Teams. The supervisor supports staff in adapting activities to Members’ skills and strengths, applying rehabilitation and compensatory strategies, and promoting independence in daily living, personal care, social integration, vocational, and community activities. The role oversees documentation and goal reporting, supports staff development and performance, and helps ensure services meet applicable regulatory and accreditation standards. Evening and weekend availability may be required for limited periods to support program activities.

Requirements

Bachelor’s degree in Recreational Therapy or a related Human Services field.
1 to 2 years of work experience in the human services field.
Proficiency in Microsoft Office, especially Word, Excel, Publisher, and PowerPoint.
Become proficient in the current electronic health record system within 3 to 6 months of hire.
Obtain and maintain ServSafe Certification within 6 months of hire.
Obtain and maintain CBIS Certification within 12 months of hire.
Writing skills sufficient to complete required documentation.
Ability to communicate verbally and professionally with clients, staff, and job placement sites.
Must have own transportation and a valid driver’s license; submit proof of valid automobile insurance annually.
Complete the Smith Driving Training Course and maintain a valid card.
Ability to lift or transfer at least 50 pounds.

Nice To Haves

1 year of supervisory experience.
Brain injury experience.
Eligibility for Brain Injury Specialist (CBIS) certification.

Responsibilities

Maintain a frequent presence in Clubhouse and InSPIRE to monitor staff performance, safety, therapeutic milieu, supervision levels, engagement, and productivity.
Assist coordinators in developing work and activities, evaluating the skills required, and breaking tasks into components Members can perform.
Assist the Manager of Structured Day Services with program development and implementation.
Identify ways to adapt programming to Members’ strengths.
Assist with program staffing, recruiting and hiring, supervision, performance evaluations, performance concerns, progressive discipline, discharges, and promotions in accordance with Human Resources guidelines.
Support coordinators and facilitate staff schedules; provide additional coverage when the Structured Day Coordinator - Float is unavailable.
Provide administrative assistance, including managing census data, completing incident reports, submitting RSP and discharge narratives, managing petty cash and credit card receipts, and representing programs at meetings.
Assist with compliance with applicable standards, service definitions, data collection, and reporting requirements.
Oversee coordinators’ weekly documentation of Member activities and complete this documentation when covering for a coordinator.
Collect coordinators’ documentation on goals and objectives and report on performance at Member RSP/ISP meetings.
Oversee InSPIRE LSTs and direct Residential LSTs assigned to Members, teaching compensatory strategies that support ADLs and participation in activities.
Help coordinators apply cognitive, behavioral, and physical rehabilitation techniques, job coaching and task analysis, environmental modifications, adaptive equipment, assistive technology, and compensatory strategies.
Support coordinators in delivering brain injury skills training and assistance or supervision in daily living, personal care, social integration, vocation, and community assimilation, in accordance with Members’ RSPs and strategies developed by the Transdisciplinary Rehab Team.
Support coordinators and InSPIRE LSTs in facilitating Members’ interpersonal skills, positive social interactions, negotiation, and healthy conflict resolution.
Assist coordinators in developing Member goals and objectives, collecting and documenting data, and providing feedback on performance and engagement.
Attend required training, staff meetings, and special assignments; assist with program evaluation and development.
Maintain effective working relationships across the organization and with community organizations.
Support evening and weekend Clubhouse and InSPIRE activities when needed for time-limited periods.
Perform other duties as assigned.
Demonstrate knowledge of acquired brain injury and effective cognitive and rehabilitation techniques.
Demonstrate basic knowledge of licensing and accreditation regulations to support a safe and healthy environment.
Motivate coordinators and LSTs to achieve strong performance and service quality.
Use a nurturing, positive, individualized approach that promotes Members’ growth and well-being.
Develop individualized life-skills goals that support productive daily activity patterns.
Communicate effectively with Members, families, funders, staff, support systems, and other stakeholders.
Facilitate Member and family/support-system involvement in service delivery.
Understand and facilitate developmental and life transitions.
Use knowledge of community resources to support Members’ participation in community roles.
Recognize and properly report suspected abuse and neglect.
Demonstrate sensitivity to diversity and ensure Members’ cultures are understood and respected by staff.
Show compassion and respect for people with disabilities and earn their confidence.
Remain open to change, learn and accept change proactively, and accept unexpected tasks based on program or company needs.
Set and maintain professional boundaries.