Program Supervisor - Doula

Brightpoint • DeKalb, IL

5d • $56,500 - $58,000 • Hybrid

About The Position

Brightpoint seeks a mission-driven Program Supervisor for its Doula program. The role provides leadership to a team of Doulas and other staff to ensure strength-based, family-centered doula services meet the needs of high-risk expectant parents and families with children from birth to 12 months. The supervisor ensures compliance with contract, funder, accreditation, and program model standards.

The position is hybrid, with onsite, community-based, and remote work. The home office is in DeKalb, Illinois. It is full-time and salaried, with general business hours and some flexibility required for evening visits and attending after-hours births while on call. The salary range starts at $56,500–$58,000 per year, with offers commensurate with experience; bilingual candidates may receive additional financial compensation.

Requirements

• Bachelor’s degree in Early Childhood Education, Social Work, or a related human service field.
• Complete DONA (Doulas of North America) training within six months of hire if not already certified.
• Complete program model training within six months of hire (e.g., EHS, Baby TALK, HFA, PAT).
• Register and become a member of the Illinois Gateways to Opportunity registry within the first two weeks of employment.
• Five years of related work experience in early childhood, prevention services, case management, or social work.
• Ability to drive and access to a personal vehicle.

Nice To Haves

• DONA certification.
• Experience with family-centered, strength-based program models.

Responsibilities

• Support implementation of applicable contract, funder, regulatory, and accreditation standards; program philosophy; and Brightpoint policies and procedures.
• Supervise assigned Doulas and, as needed by the program, home visitors or other positions.
• Implement agency personnel policies and practices for supervised staff, including hiring, orientation and training, performance appraisals, employee leaves, promotions, salary changes, terminations, and documentation of personnel actions; ensure staff accountability to quality standards in the Brightpoint personnel manual.
• Maintain and monitor Doula documentation, including professional development activities, home visit documentation, tracking sheets, and activity or lesson plans, and share documentation with the management team as required.
• Plan and facilitate regular staff meetings.
• Provide regular reflective supervision and individual case consultation to staff according to program model practice.

Benefits

• Medical, dental, and vision insurance.
• More than three weeks of paid time off in the first year, including the week between Christmas and New Year’s Day; PTO increases with tenure.
• 11 paid holidays.
• Supplemental insurance options.
• 401(k) with match.
• Leadership development opportunities and one-on-one mentorship through Emerging Leaders.
• Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).
• Bilingual candidates may receive additional financial compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager