Doula

Rocking Horse Community Health Center•Springfield, OH

14d•Onsite

About The Position

Rocking Horse Community Health Center is seeking a Doula to join its OB team and provide continuous emotional, physical, and informational support to patients during and shortly after childbirth. The role works with the Newborn Coordinator to provide prenatal education about newborn care, with the patient advocacy department to identify and partially address social needs before delivery, and provides intrapartum support during labor and delivery when possible. The work is performed within the organization’s mission, vision, and values, with an emphasis on patient-centered care, confidentiality, quality comprehensive services, and a team approach. The role regularly interacts with patients and the public. The schedule depends on organizational needs and may include evenings and weekends; employees may be sent home when demand is low or asked to work overtime when demand is high.

Requirements

Be certified by the Ohio Board of Nursing under its requirements. A doula must either hold certification from a doula certification organization, such as DONA, and have training in racial bias, health disparities, and cultural competency, or have education and experience the Board considers appropriate under its rules.
Meet Ohio Board of Nursing requirements regarding criminal records checks; both BCI and FBI background checks are required, and results must demonstrate eligibility for certification.
Provide the Ohio Board of Nursing documentation required to establish education and experience or client service history; this documentation will also be submitted to Rocking Horse Community Health Center.
Possess computer skills and experience using Electronic Health Records (EHR) systems.
Be familiar with Medicaid billing processes and review the referenced Ohio Medicaid doula materials.
Hold a current Ohio driver’s license and have an acceptable driving record.
Be able to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Be able to perform basic arithmetic using whole numbers, common fractions, and decimals.
Be able to apply common-sense understanding to carry out written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Demonstrate understanding of Federally Qualified Health Centers as a safety net for people regardless of ability to pay, appreciation of patient-centered care in a medical home, and commitment to quality, comprehensive services through a team approach.
Maintain the highest standard of confidentiality and understand applicable privacy policies and procedures.
Remain receptive to change and new ideas for improving work processes and consistently follow verbal and written instructions and established policies and procedures.
Meet the physical demands of the job, including regularly sitting and standing, using hands and fingers, handling or feeling, and talking and hearing; frequently walking; occasionally reaching; and occasionally lifting or moving up to 25 pounds.

Nice To Haves

Billing experience, especially regarding Medicaid billing and processes, is a plus.

Responsibilities

Provide continuous emotional, physical, and informational support to patients during and shortly after childbirth.
Work with the RHCHC Newborn Coordinator to provide education before delivery regarding newborn care.
Work with the patient advocacy department to identify and partially address patients’ social needs before delivery.
Provide intrapartum support to patients during labor and delivery when possible.
Follow confidentiality and privacy policies, sharing or releasing only the minimum necessary patient or employee information.
Work in accordance with the organization’s mission, vision, and values and its team-based approach to patient-centered care.