Program Supervisor BHT - Night Shift

Community Bridges Inc•Phoenix, AZ

22h•Onsite

About The Position

This is a seasonal role, active during peak heat periods from May to October. However, there may be potential for continued employment if suitable roles become available within the agency. If you’re passionate about serving your community and eager to make a difference, we encourage you to apply and join us in protecting our neighbors during these critical times. Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. The Program Supervisor will be responsible for the day-to-day operations of the program, providing guidance and directions to assigned staff including but not limited to training, scheduling, skills and knowledge verification, and ensuring staff adhere to agency policy and procedure. In addition, the Program Supervisor will be responsible for providing direct service to members as needed, participating in staffing and shadowing staff for quality assurance purposes. The Program Supervisor will be responsible for positively representing the program and agency, providing coordination between various community partners, assisting with program presentations, and participating in meetings with the funder when determined necessary. The Program Supervisor will be responsible for the data quality of the HMIS entries, ensuring staff complete daily staffing emails, services transactions, and case notes as indicated in the program specific desktop procedures. The Program Supervisor is responsible for ensuring staff thoroughly document their efforts according to CBI Policy and Procedure and is responsible for continuously reviewing HMIS reports. In this role, you will be on the front lines of delivering lifesaving support to vulnerable populations affected by extreme heat. You will collaborate with community members, local service providers, and internal teams to distribute resources, share information, and connect people in need with the appropriate services. This position requires a strong commitment to community engagement, empathy, and responsiveness to the urgent needs of individuals experiencing or at risk of heat-related health issues.

Requirements

High school diploma or GED required
Minimum of one (1) year of experience in the behavioral health field required
Current AZ Driver’s License (valid and in good standing) required for Housing program staff
Clear 39-month Motor Vehicle Record (MVR) required for Housing program staff
Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures

Nice To Haves

Associate degree or higher in a field related to behavioral health preferred
Minimum of six months of recovery from substance use and/or mental health disorders preferred
Fingerprint Clearance Card preferred
Peer Certification (if applicable)

Responsibilities

Day-to-day operations of the program
Providing guidance and directions to assigned staff including training, scheduling, skills and knowledge verification, and ensuring staff adhere to agency policy and procedure
Providing direct service to members as needed
Participating in staffing and shadowing staff for quality assurance purposes
Positively representing the program and agency
Providing coordination between various community partners
Assisting with program presentations
Participating in meetings with the funder when determined necessary
Ensuring data quality of HMIS entries
Ensuring staff complete daily staffing emails, services transactions, and case notes as indicated in the program specific desktop procedures
Ensuring staff thoroughly document their efforts according to CBI Policy and Procedure
Continuously reviewing HMIS reports
Delivering lifesaving support to vulnerable populations affected by extreme heat
Collaborating with community members, local service providers, and internal teams to distribute resources, share information, and connect people in need with the appropriate services