Program Specialist

Veterans Health Administration • Palo Alto, CA

8d • Onsite

About The Position

This position is within the War Related Illness and Injury Study Center (WRIISC) and provides health-related services to Veterans, focusing on complex problems resulting from deployment. The Program Specialist serves as a primary contact for informational needs and services for a broad range of customers, including senior management, program directors, and central office managers. The position supports analysis, planning, and development of information needs through programming, data mining, and data warehouses.

The role handles administrative matters independently, prioritizes work to meet deadlines, prepares routine responses for the WRIISC Director’s signature, and oversees WRIISC-WOMEN policies and standard operating procedures. It also coordinates building maintenance and other required services with engineering, manages incoming and outgoing materials, and assists with the full range of WRIISC human resources requirements, including personnel actions and employee personnel folders.

Requirements

• U.S. citizenship is required.
• Current Federal employees and certain former Federal employees must meet the GS-09 time-in-grade requirement: 52 weeks at GS-07.
• One year of specialized experience equivalent to at least GS-07, such as processing correspondence and other materials, coordinating inputs and edits, composing or reviewing letters and reports, coordinating meetings, drafting minutes, or interpreting and implementing administrative policies.
• Alternatively, a related master's or equivalent graduate degree, two full years of progressively higher-level graduate education leading to such a degree, or a related LL.B. or J.D. may qualify.
• A combination of specialized experience and education beyond graduate education may qualify.
• A transcript is required if qualifying based wholly or partly on education.
• Applicants must complete the application, questionnaire, and required online assessment.
• Selective Service registration is required for males born after December 31, 1959.
• Selected applicants must complete a background/security investigation and online onboarding; acceptable identification is required for pre-employment processing.
• Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs Health Care Personnel.
• A one-year probationary period or two-year trial period is required.

Responsibilities

• Independently handle administrative matters and prioritize work to meet deadlines.
• Prepare routine responses for the WRIISC Director’s signature.
• Oversee and update WRIISC-WOMEN policies and standard operating procedures.
• Coordinate building maintenance and other required services with engineering for WRIISC.
• Oversee and process incoming and outgoing materials, including correspondence, reports, memoranda, and requests for computer access.
• Assist with personnel management and perform or oversee human resources requirements for WRIISC.
• Coordinate personnel actions related to recruitment, salary adjustments, and terminations.
• Work with the Medical Staff office on credentialing and privileging issues.
• Assist the Program Officer in maintaining employee personnel folders.
• Coordinate with sections and other services for input, completion, and edits; compose letters and reports and review correspondence for accuracy and completeness.
• Help coordinate appointments, meetings, and conferences, and distribute related information.
• Draft meeting minutes as required.
• Interpret administrative policies, develop or implement local policies, define administrative requirements, and provide management advice on related issues.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position eligibility and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level