Program Specialist
About The Position
Engineering Extended Studies (EES) at San José State University provides off-campus/public and corporate degree and certificate programs, including master’s degree programs in software engineering specializations, artificial intelligence, and sustainable energy systems. Reporting to the Faculty Associate Dean of Extended Studies, the Program Specialist provides program leadership in program development, program management, and student services for EES programs within the Charles W. Davidson College of Engineering. Working independently under minimal supervision, the Program Specialist develops, manages, and administers Extended Studies programs; contributes to strategic planning; analyzes and evaluates program goals; and develops recommendations. The role includes implementing in-person and online programs, supporting instructors and students, and providing customer service to EES stakeholders. The work schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m.
Requirements
- Bachelor's degree and/or equivalent training.
- Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Nice To Haves
- Master’s degree.
- Higher education experience in academic planning, program support, student recruitment, or support services.
- Program development and project management experience.
- Demonstrated professional experience across different units or organizations.
- Experience with PeopleSoft or similar enterprise resource planning (ERP) software.
- Experience supporting information systems and/or online programs.
Responsibilities
- Manage coordination, development, and administration of Off-Campus/Public and Corporate programs.
- Work with academic coordinators to determine and hire appropriate faculty.
- Communicate with students and faculty about routine, new, or controversial issues; research issues and propose acceptable solutions.
- Contribute to strategic planning of Extended Studies program goals.
- Conduct market research and analysis to assess the viability of new programs.
- Research and analyze current policies to ensure EES compliance.
- Develop assessment tools related to student success.
- Analyze feedback from student assessments in depth.
- Develop outreach and student recruitment opportunities.
- Organize events with local industry executives and professional organizations.
- Develop, manage, and administer Extended Studies programs and implement in-person and online programs.
- Provide support and customer service to instructors, students, and EES stakeholders.
Benefits
- Comprehensive employee benefits package typically worth 30–35% of base salary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
