Program Specialist

Resource Innovations • Santa Fe Springs, CA

1d

About The Position

The Program Specialist performs complex program support duties that may include database and user management, data entry, record keeping, data research, and compliance analysis. The role requires accuracy, attention to detail, organization, multitasking, communication with clients and subcontractors, time management, and leadership skills.

The position supports the administration and coordination of assigned projects, including tracking deliverables, maintaining project information and databases, providing customer service and reporting support, managing project documentation and expenses, and preparing invoices. The Program Specialist also assists with client requests, meetings, reports, presentations, training materials, and equipment management.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. It builds on its energy-efficiency expertise and expands its clean-energy solutions to help utilities address challenges including load flexibility, electrification, and carbon reduction.

Requirements

• Two years of college or equivalent.
• Valid California driver’s license, acceptable driving record, and the minimum required level of automobile insurance.
• Three years of experience in a professional office environment.
• Two years of administrative support experience.
• Two years of project coordination experience.

Responsibilities

• Track project deliverables to ensure tasks are completed on time.
• Coordinate the day-to-day activities and administration of projects.
• Provide customer service and reporting support to projects.
• Facilitate on-site conference-call meetings with clients as necessary.
• Research information and documentation in response to management and client requests.
• Develop templates of charts and information graphs for reports, training materials, and other assigned documents.
• Coordinate all project activities associated with assigned projects.
• Develop project contract status sheets and update them monthly.
• Enter data and update and manage program information in databases.
• Perform administrative quality assurance and quality control duties according to program requirements.
• Develop project plans that consider timelines, resources, and budgets.
• Edit and produce PowerPoint presentations, training materials, and other assigned technical documents.
• Maintain the project database.
• Track, compile, and process required paperwork and prepare monthly invoices for assigned projects according to project requirements.
• Review invoices and assign appropriate billing codes.
• Track project expenses and produce expense reports.
• Draft and submit invoices directly to clients.
• Respond to client information requests and administrative questions.
• Coordinate mailing and shipping of materials and overnight packages for assigned projects.
• Manage project assets and maintain equipment.
• Perform other duties as assigned.

Benefits

• Three weeks of paid vacation annually
• Paid holidays
• 401(k) retirement plan with employer match
• Medical coverage
• Dental coverage
• Vision coverage
• Parental leave
• Employee assistance program
• Commuter benefits
• Additional supplemental offerings
• Potential eligibility for a discretionary annual bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree