Program Specialist Req-5231

BronxWorks•New York, NY

3d•$0 - $20

About The Position

BronxWorks seeks a Program Specialist to support its Cornerstone community center programs. The role provides direct client services and helps increase community engagement and enrollment through programming, partnerships, and outreach. The Program Specialist also supports compliance through file and facility audits, maintains client documentation and program reports, and provides general clerical and administrative assistance. The position involves attending stakeholder meetings and may require travel for home visits or fieldwork in New York City and adjacent counties.

Requirements

High school diploma or equivalent credential.
At least 1 year of relevant work experience.
Proficiency in English.
Strong oral and written communication skills.
Strong time-management and organizational skills.
Proficiency in Microsoft Office Suite and other standard business technology.

Nice To Haves

Proficiency in a second language.

Responsibilities

Provide direct client services, including intake, engagement, assessment, referral, service plan development, and follow-ups.
Attend monthly Community Board, NYPD, and other stakeholder meetings to promote the program, center activities, and events.
Monitor and recruit interns and volunteers.
Monitor and document client progress toward service plan goals.
Increase Classic’s community engagement and assist the Director in creating engaging programming to increase enrollment.
Conduct in-house file and facility audits to ensure compliance with DOH and DYCD requirements.
Document all interactions with or on behalf of clients.
Build community partnerships to strengthen the center’s community resources.
Provide general clerical support, including filing, faxing, word processing, typing, photocopying, and data entry.
Answer telephones, take messages, and direct calls to appropriate parties.
Report to and meet with the supervisor monthly.
Complete program reports monthly or more frequently as required.
Assist with special projects as required.
Perform additional duties as assigned by the Director.