Program Specialist Req-5231

BronxWorks•Bronx, NY

About The Position

BronxWorks is hiring a Program Specialist to support its Cornerstone community center programs. The role provides direct services to clients, supports community engagement and program enrollment, helps develop programming, and maintains compliance with applicable DOH and DYCD requirements. The Program Specialist also contributes to community partnerships, administrative operations, documentation, reporting, and special projects.

Requirements

High school diploma or equivalent credential.
At least one year of relevant work experience.
Proficiency in English.
Strong oral and written communication skills.
Strong time management and organizational skills.
Proficiency in Microsoft Office suite and other standard business technology.

Nice To Haves

Proficiency in a second language.

Responsibilities

Provide direct client services, including intake, engagement, assessment, referrals, service plan development, and follow-ups.
Attend monthly community board, NYPD, and other stakeholder meetings to promote the program, center activities, and events.
Monitor and recruit interns and volunteers.
Monitor and document client progress toward service plan goals.
Increase Classic’s community engagement and assist the Director with creating engaging programming to increase enrollment.
Conduct in-house audits of files and the facility to ensure compliance with DOH and DYCD requirements.
Document all interactions with or on behalf of clients.
Build community partnerships to strengthen the center’s community resources.
Provide clerical support, including filing, faxing, word processing, typing, photocopying, and data entry.
Answer telephones, take messages, and direct calls to appropriate parties.
Report to and meet with the supervisor monthly.
Complete program reports monthly or more frequently as required.
Assist with special projects as required.
Perform additional duties as assigned by the Director.