Program Specialist (Status Verification Analyst)

Citizenship and Immigration Services•Camp Springs, MD

About The Position

The Program Specialist (Status Verification Analyst) adjudicates time-sensitive referrals and provides accurate immigration-status and employment-eligibility determinations for customers participating in the SAVE and E-Verify Programs. The work is performed in accordance with immigration law, DHS policy, and operational guidelines. At the full performance level, the position resolves casework independently; at developmental grade levels, assignments are narrower in scope, less independent, and less complex. The role involves researching and evaluating immigration records and documents, communicating with customers and government agencies, and supporting studies and system testing. The position also requires careful handling of sensitive files and documents, including safeguarding personally identifiable information and helping prevent fraud, waste, and abuse.

Requirements

Must be a U.S. Citizen or U.S. National.
Must successfully pass a background investigation, including financial disclosure.
Must pass a drug screening; the position may be subject to random testing.
Males born after December 31, 1959, must be registered with the Selective Service.
Applicants not currently employed by USCIS must meet the stated residency requirement: for three of the five years immediately before applying, they must have resided in the United States, worked overseas for the U.S. Government in a federal or military capacity, or been a dependent of such an employee serving overseas.
May be required to serve a one-year probationary period.
GS-05 qualification: three years of general experience, including one year equivalent to at least GS-04, involving problem analysis, work planning and organization, and oral and written communication; alternatively, a bachelor's degree or completed four-year course of study in any field from an accredited college or university.
GS-07 qualification: one year of specialized experience equivalent to at least GS-05, including reviewing documents for accuracy and completeness, conducting research and organizing findings for an operational or administrative program, and compiling document and database information into spreadsheets and reports; qualifying graduate education or superior academic achievement may substitute.
GS-09 qualification: one year of specialized experience equivalent to at least GS-07, including using systems and databases to determine case status, researching and interpreting laws, policies, or procedures, applying evaluative methods to resolve case discrepancies, and evaluating work processes through studies or working groups; qualifying graduate education or a J.D. or LL.B. may substitute.
Qualifications must be met by 11:59 PM Eastern Time on October 20, 2026.
Applicants must submit a resume under the Resume category, limited to no more than two pages, and provide any required transcript for education to be considered.
Work history must provide job title, duties, employer name and address, supervisor name and phone number, start and end dates, federal grade-level dates where applicable, full- or part-time status and hours per week, and salary.
Applicants are rated and ranked based on responses to the online questions; application materials must clearly document relevant experience and education.

Responsibilities

Research, evaluate, adjudicate, and respond to referrals and casework from DHS-supported employers and state and federal agencies.
Apply immigration law, classifications, forms, records, and USCIS policies to research and resolve verification referrals.
Communicate with customers by telephone and computer about employment-related or immigration-benefit-related casework.
Conduct in-depth reviews of immigration documents to confirm applicant identity and determine legal status and work-authorization eligibility.
Participate in studies, working groups, and testing of new business systems.
Develop background information for studies; compile statistical data from testing and evaluation; and gather, summarize, and review information for final reports.
Manage sensitive files and documents using available resources to prevent fraud, waste, and abuse.
Safeguard personally identifiable information and maintain applicable standards throughout the work.