Program Specialist - Primary Care

Winnipeg Regional Health Authority•Winnipeg, MB

3d•Hybrid

About The Position

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Provincial Coordinated Health Services supports strategic health-care system alignment by leading the coordinated planning and integration of patient-centered clinical and preventive health care pathways and services to ensure consistent, high-quality patient care that effectively serves the provincial population. The Primary Care Program Specialist works as part of the primary care team within Provincial Coordinated Health Services. This position provides oversight to provincial primary care programs, leads provincial groups and initiatives, and collaborates and communicates with internal and external stakeholders to enhance primary care service delivery across Manitoba.

Requirements

4 years’ experience in health-related field.
Experience in and knowledge of service coordination, specifically for hard-to-reach and underserved populations.
Experience in and knowledge of the development, implementation and evaluation of policies, standards, protocols, programs and/or frameworks.
Change management experience, and/or LEAN project experience.
Active member of and licensed with an associated health regulatory body as appropriate.
Demonstrated mid-level leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.
Excellent oral and written communications, ability to present information at appropriate level to the audience.
Strong data modeling and interpreting skills.
Advanced knowledge of Microsoft Excel.
Must be able to work safely in a typical computerized office environment with frequent meetings (virtual and in-person), and to lift and carry items of up to approximately 10 kg.
Must be willing to work some flexible hours.

Nice To Haves

Master’s degree in a relevant health care field preferred.
An equivalent combination of education, experience and, training may be considered.

Responsibilities

Liaise and develop effective and collaborative working relationships with local, regional, provincial, and national stakeholders on primary care in order to enhance the integration of services.
Participate in the development and expansion of primary care initiatives, collaborate with and provide support to primary care providers in business practice change management.
Identify resource requirements (staff and budget), plan, coordinate and review work performed by SDO’s and their clinics.
Interpret and use data and reports from a variety of sources. Use data to evaluate programs, to support action planning at a program level and to support process improvements at a site level. Effectively collate data to create reports for the purpose of program evaluation and quality improvement.
Provide leadership and represent primary care needs in the development and implementation of provincial standards and protocols with projects / initiatives that affect or support primary care and chronic disease management practices.
Participate in provincial capacity planning, visioning and strategic planning to identify desired state of primary care and chronic disease management and prevention initiatives and possible approaches to achieve this in the future.
Participate in provincial and national committees and communications regarding primary health service delivery.
Interact directly, coordinate, guide, and support teams ensuring successful implementation of provincial care pathways and service delivery models.
Establish working groups, ensure quality of work, establish work priorities and schedules.
Evaluate primary care initiatives across the Province, and recommend change to programs and/or funding to assure quality primary health care services throughout the Province.
Escalate issues and risks such as implementation challenges, practice variations and care outcomes as appropriate to leadership.
Provide timely and accurate development and submission of Briefing notes, government inquiries, updates to senior leadership, estimate processes, program justifications and position papers and reports.