Program Project Specialist 1

Arizona Department of Administration•Phoenix, AZ

1d•$23 - $25•Onsite

About The Position

The Arizona Department of Agriculture is seeking an experienced, highly motivated Program Project Specialist 1 for its Central Licensing Unit in Phoenix, Arizona. Under the direction of the Program Project Specialist 2, this position analyzes and interprets central licensing program regulations and needs; develops standard operating procedures, technical guidance, and program forms; monitors standards to evaluate program effectiveness; implements program improvements; and provides technical guidance and training to staff and customers as needed. The position requires in-state travel. Employees who operate a motor vehicle on State business must hold and maintain a current, valid, class-appropriate driver’s license, complete required training, pass applicable driving-record checks, and maintain an acceptable driving record. Employees using a personally owned vehicle for State business must maintain required liability insurance. Employment is contingent on successfully passing background and reference checks and completing E-Verify.

Requirements

Knowledge of licensing practices and procedures, problem-solving methodologies, and process mapping or other procedural analysis practices.
Strong written and verbal communication skills.
Proficiency with computer systems and software, such as Microsoft Office, Google Workspace, Adobe Acrobat, and web-based applications.
Technical and business writing skills.
Ability to analyze and interpret data to develop informed courses of action.
Ability to prioritize and manage time efficiently.
Ability to facilitate team projects and problem solving.
Ability to develop metrics, flow boards, and other visual management tools.
Ability to analyze and interpret laws, rules, and policies; develop procedures; analyze problems; and design effective solutions.
Ability to work independently and prioritize workload with minimal supervision.
Ability to maintain professional working relationships with internal and external customers.
In-state travel is required.
A current, valid, class-appropriate driver’s license and compliance with applicable State business driving requirements are required when operating a motor vehicle on State business.
Successful background and reference checks and completion of E-Verify are required.

Nice To Haves

Previous experience interpreting statutes and rules.
Previous experience developing and monitoring standards.
Previous administrative experience.
Previous training experience.
A bachelor’s degree in policy administration, political science, or public relations is desired.

Responsibilities

Review and interpret applicable laws and regulations and monitor program compliance with regulatory and auditing standards.
Develop and update standard operating procedures for central licensing functions.
Identify, manage, and assist with program improvement projects.
Conduct and compile research, statistics, and reports for the licensing program.
Develop and maintain metrics, standards, and visual management tools to monitor program effectiveness; recommend program goals.
Facilitate team problem-solving efforts.
Communicate with customers and stakeholders to gather program input and feedback.
Develop technical guidance for the website and other publication materials.
Develop and update program forms.
Assist with orientation, onboarding, and training of new licensing staff.
Provide technical training, guidance, and assistance to customers and stakeholders as needed.
Coordinate fulfillment of licensing public records requests.

Benefits

Sick leave
Vacation and 10 paid holidays per year
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program)
Health insurance
Dental insurance
Retirement plan through the Arizona State Retirement System
Life insurance
Long-term disability insurance
Optional short-term disability insurance
Optional deferred compensation plans
Optional supplemental life insurance