Program Professional: HHS

City of Spokane•City of Spokane, WA

8d•Onsite

About The Position

The Program Professional will be responsible for managing contracts and monitoring program quality related to affordable housing and homelessness services. This role involves overseeing the administration and compliance of local, state, and federal contracts, engaging with community stakeholders and partners, and ensuring the effective delivery of services. The ideal candidate will have extensive experience in social services, homelessness services, or affordable housing development, as well as strong skills in contract management and program monitoring. This position requires a commitment to promoting equitable social, economic, and environmental conditions to achieve optimal health and well-being for all individuals and communities served.

Requirements

Graduation from an accredited four-year college or university with a degree in Social Science, Business, Public Administration, Government, or related field
Two years of social service case management, homeless services, or affordable housing experience to include contract management, compliance, or monitoring.
We may accept different combinations of education and experience.

Responsibilities

Oversee the administration and management of contracts, ensuring compliance with all applicable laws, regulations, and guidelines.
Develop, negotiate, and execute contract agreements with service providers, vendors, and partners.
Monitor contract performance, assess outcomes, and implement corrective actions as necessary.
Establish and maintain effective working relationships with community members, government officials, non-governmental organizations, and other stakeholders.
Facilitate community meetings, focus groups, and other engagement activities to gather input and feedback on programs and initiatives.
Represent the department at public meetings, forums, and events to promote programs and initiatives.
Ensure accurate and timely processing of billing and invoices related to program activities.
Review and reconcile billing statements, invoices, and financial reports.
Collaborate with finance and accounting teams to resolve discrepancies and ensure proper documentation.
Identify, develop, and implement program monitoring strategies to ensure program effectiveness and compliance.
Conduct regular reviews and evaluations of programs to assess effectiveness and identify areas for improvement.
Stay current with industry trends, research, and innovations to continuously improve program quality and impact.