FT Program Operations Specialist - Evangeline's House

The Salvation Army Southern California•Spokane, WA

About The Position

Program Operations Specialists at Evangeline’s House provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State foster-care youth ages 10–17 and emerging adults ages 18–20 who are in emergency placement situations while awaiting placement, for a maximum of 30 days. The role includes direct supervision, support with daily activities and physical needs, documentation, behavior management, and maintaining a safe and clean facility. Staff work with coworkers, supervisors, professional agencies, and administrators and follow child-safety policies, applicable guidelines, contracts, licensing requirements, and local procedures. The scheduled shift is Sunday through Thursday, 10:00 p.m. to 6:30 a.m. Staff must also be available on-call to cover other shifts during the week and on some holidays. The position requires monthly staff meetings and training, as well as assigned readings and reports during a one-year training track.

Requirements

High school diploma or GED.
Two years of successful experience working with youth.
At least 21 years of age.
Pass a criminal background check and a DSHS background check.
Emotional maturity and stability to provide consistency, structure, and nurturing.
CPR/First Aid training.
Blood-borne pathogen/HIV training.
De-escalation and restraint training.
Recent negative TB test.
Food Handler permit.
Ability to provide auditory and visual supervision and verbally and physically interact with children in care.
Skills and abilities to work successfully with challenging behaviors of youth in care.
Effective communication and problem-solving skills.
High personal standards of cleanliness and thoroughness.
Availability to be on-call to cover other shifts during the week and some holidays.

Responsibilities

Attend monthly staff meetings and trainings.
Complete required readings and reports for the one-year training track.
Work well within a team and develop positive, professional relationships with coworkers.
Communicate program and client needs to supervisors and communicate effectively with professional agencies and administration.
Directly supervise youth in care.
Actively lead and participate in clients’ daily activities, including meals, sports, learning activities, swimming, field trips, and tutoring.
Follow posted schedules unless directed otherwise by a supervisor.
Document clients’ daily activities.
Model appropriate social and interpersonal behaviors for youth in care.
Assist youth in identifying and meeting their physical needs.
Follow and ensure compliance with all Child Safety policies and procedures, HIPAA, WAC guidelines, contracts, licensing requirements, and local policies and procedures.
Properly implement behavior management, including de-escalation and restraint, and comply with youth disciplinary guidelines.
Offer guidance to youth as needed.
Clean the facility and do laundry when needed.
Assist with snow removal when necessary.
Serve meals and provide snacks to youth.
Maintain facility security by ensuring windows and doors are locked, report security concerns, and contribute to positive program morale.
Accompany youth to school and appointments as needed, by driving, riding, or walking.
Perform other duties as assigned.

Benefits

Paid holidays, vacation time, and sick time.
Medical, vision, and dental insurance.
Low bi-weekly premiums for employee-only health insurance; Kaiser HMO in Kaiser service areas and Anthem EPO/PPO outside those areas; voluntary +1 and family coverage available at additional cost.
Delta Dental DHMO and DPPO options.
Employer-paid life insurance; voluntary supplemental life and short- and long-term disability plans available.
Employer-funded Money Purchase Pension Plan, with 50% vesting after five years of eligible service.
Voluntary employee-funded 403(b) plan.
Paid parental leave for qualifying events.
Twelve days of sick leave annually, accruing from day one and available after three months of service.
Paid vacation accruing from day one: two weeks annually for non-exempt positions and four weeks for exempt positions; available after six months of service.
Thirteen designated paid holidays plus one floating holiday per year.