Operations Program Specialist

Arizona Department of Administration • Florence, AZ

2d • Onsite

About The Position

The Arizona Department of Corrections, Rehabilitation & Reentry is hiring an Operations Program Specialist, also identified as an Industrial Program Specialist, to oversee workforce participants and/or inmates at Arizona Correctional Industries (ACI) sites and in the community. The position supervises production in a manufacturing setting while maintaining security and supporting a safe, orderly, and efficient work environment. The job is located at Arizona State Prison Complex – Eyman, Arizona Correctional Industries, in Florence, Arizona.

The specialist supervises work crews, monitors production and conduct, coordinates workforce activities with operational schedules, and supports participants’ development through credentials, apprenticeships, and post-release employment partnerships. The role also involves maintaining records, monitoring contractors, operating State vehicles, and performing other duties appropriate to the assignment.

Employment is contingent on passing a background investigation and drug test. A valid Commercial Driver’s License (CDL) with passenger endorsement is required within 90 days if rotation or operational needs require transporting inmates. Employees driving on State business must maintain a current, valid, class-appropriate license, meet driver-training and record-check requirements, and maintain required insurance when using a personally owned vehicle. Employees must take a tuberculosis test during New Employee Orientation and annually thereafter, and newly hired State employees must successfully complete E-Verify. The salary is $47,617.00, Grade 17; the posting is open until filled.

Requirements

• Employment is contingent on successfully passing a background investigation and drug test.
• A valid Commercial Driver’s License (CDL) with passenger endorsement is required within 90 days if rotation or operational needs require transporting inmates.
• Employees operating vehicles on State business must possess and retain a current, valid, class-appropriate driver’s license, complete required training, and pass required driver’s license record checks; driving records must remain acceptable.
• Employees using a personally owned vehicle on State business must maintain the statutorily required liability insurance.
• Employees must take a tuberculosis (TB) test during New Employee Orientation and annually thereafter.
• Newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Knowledge of relevant federal, State, and agency laws, rules, regulations, policies, and procedures; inmate management and supervision; problem-solving and conflict resolution; inventory controls; and search techniques.
• Skills in applying laws, rules, regulations, policies, and procedures; written and verbal communication; interpersonal relationships; problem-solving, conflict resolution, and decision-making; inventory control and search techniques; attention to detail; prioritization and time management; and leadership and supervision.
• Ability to lift and carry approximately 20 pounds, push and pull approximately 20 pounds, and walk or run approximately 0.25 miles.
• Ability to adhere to and enforce applicable laws, rules, regulations, policies, and procedures; establish and maintain security, order, and discipline; and work with and supervise inmates.
• Ability to maintain security and control of tools, equipment, and confidential information; respond diplomatically and tactfully; and maintain professional working relationships with employees and inmates.
• Ability to administer work evaluations and production reviews, evaluate documentation for accuracy and completeness, and conduct various types of searches.
• Ability to work independently with minimal supervision, make sound decisions, provide clear and concise instructions to inmate workers, and safely transport inmates between the facility and work location.

Nice To Haves

• Commercial Driver’s License (CDL) with passenger endorsement.
• Two years of experience as a Correctional Officer, or professional experience in correctional services or the criminal justice field.

Responsibilities

• Supervise workforce participants and community-based work crews at ACI work sites.
• Maintain participant and work-crew safety and security through site, vehicle, pat, and strip searches.
• Conduct continuous observations and accountability headcounts.
• Oversee production activities and workforce conduct in manufacturing centers.
• Coordinate with designated Regional Operations and Workforce Development Managers to align workforce efforts with production schedules and operational needs.
• Review work output, provide coaching, and administer performance evaluations and discipline when necessary.
• Maintain safe, orderly, and productive work sites and supervise civilian work crew leaders where applicable.
• Complete and submit timely reports related to incidents, work performance, and operational issues.
• Assist participants in gaining industry-recognized credentials and accessing apprenticeship programs.
• Monitor contractors for compliance with ACI contract obligations.
• Partner with ACI’s Training and Education Manager to help participants secure post-release employment.
• Drive or operate State vehicles to transport participants, attend to worksite needs, or conduct State business.
• Perform other duties appropriate to the assignment.

Benefits

• Vacation and sick days, with 10 paid holidays per year.
• Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
• Medical, dental, life, short-term disability, and long-term disability insurance options.
• Retirement program through the Arizona State Retirement System (ASRS); enrollment eligibility becomes effective after 27 weeks of employment.
• Optional deferred compensation plans.
• Credit union membership.
• Wellness program.
• Incentivized commuter club and public transportation subsidy program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed