Program Officer for Community Partnerships

Global Refuge • Baltimore, MD

12h

About The Position

The Program Officer for Community Partnerships supports Global Refuge’s resettlement network partners by helping ensure they have the support, tools, and resources needed to implement resettlement programs. Reporting to the Senior Program Officer for Community Partnerships, the role works with internal teams and external partners on onboarding, training, technical assistance, network convenings, program resources, and reporting. The position requires attention to detail, strong communication and interpersonal skills, and the ability to manage multiple projects. Travel of up to 10% is required.

Requirements

• Undergraduate degree in social work, social sciences, nonprofit management, or a related field, in combination with relevant experience.
• Experience in a local resettlement office or the national office of a resettlement agency.
• Experience working with refugees, immigrants, or people with limited English proficiency.
• Strong networking skills and relationship-management experience.
• Experience with contract and cooperative agreement compliance.
• Experience developing and delivering training and providing technical assistance to service providers and staff.
• Ability to write and edit compelling proposals, interpret technical requirements clearly, and maintain impeccable attention to detail.
• Ability to adapt to change, work flexibly, and focus on action and outcomes.
• Ability to build a cohesive team.
• Strong organizational skills and ability to manage multiple projects simultaneously with attention to detail.
• Strong proficiency in Microsoft Office, especially PowerPoint, Excel, and Word; knowledge of database management and other computer applications.
• Ability to use several web-based platforms.
• Commitment to Global Refuge’s core values and ability to model them in relationships with colleagues and partners.
• Experience with and commitment to working in a diverse workforce.
• Ability and willingness to travel up to 10% of the time.

Nice To Haves

• Prior experience with refugee resettlement, Program of Initial Resettlement, Matching Grant, and/or Preferred Communities programs.

Responsibilities

• Support onboarding and training for new resettlement partners and local resettlement staff, including coordinating activities and tracking required training and deliverables.
• Assist with outreach and engagement of local and state actors involved in establishing new resettlement offices.
• Provide technical assistance and programmatic support to new and developing sites, including participating in site visits and helping review and edit proposals and other materials.
• Maintain accurate affiliate information across Global Refuge systems and databases, identifying and addressing gaps in contact information and program records.
• Coordinate and track network-wide training activities and support annual training initiatives for new and existing affiliate staff.
• Plan and execute in-person and virtual training events for new directors and network staff, coordinating logistics, materials, communications, and follow-up across divisions.
• Maintain and support external-facing resources on Global Refuge Connect and the Learning Management System, including updating content, resources, and user-facing materials.
• Develop, update, and distribute program resources, including standard operating procedures, guidance documents, and tools.
• Collaborate with Resettlement & Integration teams to identify and address network partner needs and ensure partners have the information and resources needed to implement programming.
• Collect data and information for timely completion of federal reports, with input from colleagues.
• Represent Global Refuge at meetings and convenings with external stakeholders.
• Perform other duties as assigned by the supervisor.

Benefits

• Medical, dental, and vision coverage effective on the first day of employment.
• 20 days of vacation per year.
• 12 days of sick leave.
• 12 paid holidays.
• 12 weeks of fully paid parental leave.
• Up to 12 weeks of fully paid FMLA leave.
• Company 403(b) contribution of 3% and an additional 7% match that vests immediately.
• Tuition reimbursement.
• Professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level