Program Manager-CPS Team- DCFS Western Region (Salem)

State of Utah • Salem, UT

1d • Onsite

About The Position

The Program Manager (Supervisor) for the Child Protective Services (CPS) Team in the Utah Division of Child and Family Services (DCFS) Western Region leads a team of child welfare professionals providing direct client services. The role participates as a core member of the region-wide administrative team, helps determine program goals and objectives, and supports the agency’s work to achieve safety, well-being, and permanency for abused or neglected children while strengthening families.

The position is based in-office at the DCFS Salem Office in Salem, Utah. It requires travel, including frequent travel and visits to client homes, and may require 24-hour on-call services under management direction. On-call response time is determined by the agency. Employees must physically work within Utah. The role involves high-risk conditions outside a typical office environment, including potential physical confrontation and exposure to contagious conditions, parasites, or illegal chemical substances. Some duties involve physical exertion, including lifting items up to 50 pounds.

The position is full-time, with a full benefits package. The listed salary range is $28.62–$43.60 per hour, with a stated start pay of $32.29. Employment offers are contingent on passing a Background Screening Application. A valid Utah driver’s license is required, and employees hired for this recruitment are subject to driver eligibility standards. Approved mileage for use of a personal vehicle is reimbursable through State Finance.

Requirements

• Possess a valid Utah driver's license.
• Demonstrate the ability to interact professionally with all levels of management, manage diversified workloads, navigate challenging crisis situations, and communicate ideas clearly and concisely.
• Have strong working knowledge of all aspects of SAFE, community and agency resources, and applicable child welfare laws, rules, regulations, and Practice Guidelines.
• Pass a Background Screening Application as a condition of a DCFS job offer.
• Physically work within the State of Utah boundaries.

Nice To Haves

• Current employment with the Utah Department of Health and Human Services (DHHS).
• An active and in-good-standing Social Service Worker (SSW) license or higher mental health licensure in Utah, such as CSW, LCSW, LPC, or LMFT.
• Three or more years of professional work experience with the Utah Division of Child and Family Services (DCFS).
• Active, working knowledge of foster care and home-based services.
• A bachelor's degree in Psychology, Social Work, Family & Human Development, Criminal Justice, Gerontology, or a closely related field.

Responsibilities

• Manage a team of child welfare professionals providing direct client services, including hiring, workload determination, delegation, training, performance evaluation, and corrective actions.
• Conduct field coaching and shadow observations, and provide ongoing coaching and mentoring to foster professional growth, enhance skills, and support adherence to best practices.
• Use data metrics to measure team performance and complete systematic Quality Assurance reviews to ensure compliance and high-quality service delivery.
• Monitor and evaluate operations, programs, and practices for quality and effectiveness; develop plans, policies, and resources to meet agency goals.
• Coordinate with private providers, law enforcement, the Children’s Justice Center, County Attorneys, and other governmental entities as required by the program area.
• Perform 24-hour on-call services as required under management direction.

Benefits

• Full benefits package eligibility.
• Job stability through employment within a well-established organization.
• Career growth, skills development, and leadership opportunities.
• Meaningful work supporting the community and organizational goals.
• Supportive work environment emphasizing cooperation, strong work ethics, and mutual support.
• Work/life balance emphasized as part of the organization’s culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed