Program Manager
About The Position
The Program Manager is responsible for ongoing site operations and provides supervision and technical assistance at General Motors Milford Proving Grounds. The role manages the CMS Site Program and ensures adherence to the Statement of Work, Chemico and GM standards, safety requirements, and performance expectations. It coordinates Chemico personnel, Tier II suppliers, and customer representatives; leads site compliance and continuous improvement efforts; and serves as the primary liaison between the site and Chemico. The Program Manager oversees inventory, product spending, shipments, budget analysis, customer performance metrics, work instructions, and operational initiatives. The position supports chemical management and technical services, identifies opportunities to expand the program, and communicates scope changes that may require Statement of Work modifications. It also provides leadership, training, and mentoring to assigned personnel and shares effective practices across Chemico facilities. This role operates in a manufacturing environment and requires presence on the manufacturing floor, extensive walking on concrete, and routine use of office equipment. Overnight travel may be required, at less than 5%.
Requirements
- Bachelor’s degree in Engineering, Chemistry, Biology, or Biochemistry, or equivalent experience.
- Recommended minimum of 2–4 years of previous experience in chemical management.
- Recommended minimum of 2 years’ experience in contract construction, negotiation, and application.
- Foundational understanding of 40 CFR 1065.750 – Analytical gasses.
- Experience with industrial safety programs and training compliance.
- Understanding of union rules and regulations and ability to work cooperatively with union leadership.
- Knowledge of accounting principles and proficiency with Crystal Reports and MAS ERP software.
- High proficiency in Microsoft programs.
- Strong decision-making, negotiation, problem-solving, leadership, and supervisory capabilities.
- Excellent oral, written, and interpersonal communication skills.
- Ability to train, develop, and mentor personnel.
- Ability to prioritize and delegate work, manage tight deadlines and conflicting demands, and adapt to change in a fast-paced environment.
- Ability to evaluate and interpret test results accurately.
- Ability to handle multiple priorities and demands and work effectively in team-oriented and multitasked environments.
- Capable of prolonged seated computer work, prolonged standing, extensive walking in large industrial environments, and lifting up to 50 pounds.
- Overnight travel may be required, less than 5%.
Responsibilities
- Manage the CMS Site Program and ensure strict adherence to all aspects of the Statement of Work.
- Coordinate Chemico personnel, Tier II suppliers, and customer representatives on safety and compliance initiatives.
- Lead the site ISO Program in alignment with Chemico and GM corporate standards.
- Provide technical support concerning 40 CFR 1065.750 – Analytical gasses to Chemico team members and customers.
- Lead direct and indirect reports to optimize efficiency and customer service quality.
- Identify, implement, and track continuous improvement opportunities, process enhancements, and project initiatives.
- Monitor and report project progress against savings and efficiency targets.
- Prepare and present product spending analyses to support departmental budget management.
- Assess product lead times and adjust minimum and maximum inventory levels to maintain Just-In-Time inventory practices.
- Analyze product usage and spending trends, identify inefficiencies, and implement corrective measures.
- Oversee shipments to ensure timely product delivery and fulfillment of daily operational demands.
- Serve as the primary liaison between the site and Chemico, addressing and resolving customer concerns.
- Develop and maintain work instruction documentation, including Technical Instruction Sheets and Standard Task Sheets.
- Act as the site safety representative and coordinate safety requirements, training, and compliance efforts with safety teams.
- Identify opportunities to expand chemical management and technical services and notify the Operations Manager of scope changes requiring Statement of Work modifications.
- Maintain working knowledge of customer software systems, including SAP, Ariba, SiteHawk, GMR2 Portal, and Reliance.
- Oversee customer performance metrics to ensure operational goals and compliance standards are met.
- Conduct quarterly meetings with site and chemical management personnel to review performance, initiatives, and improvements.
- Share best practices, projects, and process improvements across Chemico facilities.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
