Program Manager

Crowned Grace, Inc•Lanham, MD

7h•$60 - $72•Onsite

About The Position

Crowned Grace International is seeking an experienced Contract Project Manager to lead a multi-year organizational development and workforce training program for a large public water utility client in the Maryland suburbs of Washington, DC. The Program Manager will be the single point of accountability for the program, directing training task orders from request through closeout and serving as the primary liaison to the client's contract administrator. The position is contingent upon contract award; CGINTL is building a qualified candidate pool. The role includes coordinating task-order proposals and schedules, directing contract personnel, overseeing training deliverables and quality processes, managing subcontractor participation and payments, and handling personnel approval and background-investigation processes. The position requires on-site availability Monday through Friday between 7:00 a.m. and 3:30 p.m., as well as travel within Montgomery and Prince George's Counties, Maryland. The successful candidate must complete the client's post-offer background investigation before working at client facilities and adhere to client and CGINTL standards of conduct, ethics, and confidentiality.

Requirements

Bachelor's degree in Business Administration, Management, Human Resources, Organizational Development, Education, or a related field.
At least five years of experience managing multi-year public-sector or utility training contracts, or training contracts for an organization similar in scope, size, and complexity to the client.
Experience managing rolling schedules across multiple departments and simultaneous in-person and virtual cohorts.
Active Project Management Professional (PMP) certification from the Project Management Institute, or equivalent.
Successful completion of the client's post-offer background investigation, including work, driving, and criminal history, before working at client facilities.
Ability to pass a government background investigation.
Availability for on-site work Monday through Friday between 7:00 a.m. and 3:30 p.m., and travel within Montgomery and Prince George's Counties, Maryland.
Adherence to client and CGINTL standards of conduct, ethics, and confidentiality.

Nice To Haves

Master's degree.
Prosci Certified Change Practitioner certification.
Lean Six Sigma Green Belt or higher.
ISO 9001 quality management experience.

Responsibilities

Acknowledge each training request within three business days and lead the written task-order proposal, including qualifications, scope, and price.
Maintain an integrated master schedule of task orders, coordinating faculty, rooms, and virtual platforms across departments.
Assign and direct contract personnel, ensuring that no work begins without written authorization and a Notice to Proceed.
Deliver evaluations, End-of-Program Training Reports, and badges or certificates within 30 business days of completion.
Operate CGINTL's ISO 9001:2015 quality system on the contract, including reviews, observation, risk logs, corrective actions, and lessons learned.
Maintain MBE/SLBE retention at or above 60%, report payments monthly, and pay subcontractors within 15 days.
Manage background investigations and photo IDs, and obtain client approval before any Key Personnel change.
Own schedules, deliverables, and closeouts; report issues early with a recovery plan.
Communicate truthfully with the client about risks, delays, and MBE/SLBE participation, and honor commitments made in task-order proposals.
Anticipate client department needs and provide immediate and appropriate service.
Travel within Montgomery and Prince George's Counties, Maryland, and be available for on-site work Monday through Friday between 7:00 a.m. and 3:30 p.m.
Adhere to client and CGINTL standards of conduct, ethics, and confidentiality.