Program Manager

Bowhead • Oklahoma City, OK

28d

About The Position

Bowhead seeks a Program Manager that will provide multiple tier support to end users. They will support multiple contracts potentially providing the initial set up and operational expansion of new contracts in addition to day-to-day work on existing contracts.

Requirements

• Must be able to multi-task, manage priorities and work independently with little direction
• Ability to communicate effectively with all levels of employees and outside contacts; to receive and respond to instructions/assignments, must be able to read, write and speak English
• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team
• minimum of three plus (3+) years of program related experience managing multifunction operations
• Must currently hold a security clearance at the Public Trust level.
• US Citizenship is a requirement for Public Trust clearance at this location.

Nice To Haves

• Bachelor’s degree is desired
• Familiarity with Call Centers and/or IT Helpdesk preferred
• Demonstrated experience with dynamic cost reimbursable incrementally funded contracts supporting multiple POAMs and customers is desired

Responsibilities

• Assists Senior Program Managers with the project management of multiple IT and telecommunications projects
• Performs technical writing and reviews
• Assists with business development activities for new proposals and responses
• Travels for routine site visits and customer requested visits
• Familiar with ACD and call center operations

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree