Program Manager

Advocates•Natick, MA

2d•$50,960 - $55,120•Onsite

About The Position

The Program Manager is responsible for the overall direction and operation of the residential program. This role will provide supervision and rehabilitative direction and emergency on-call services to a team of Direct Care Staff and supported individuals. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference?

Requirements

HS Diploma plus 5 years’ experience
Strong computer knowledge.
Excellent analytical, reasoning and numerical aptitude.
Excellent written and verbal communication.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.

Nice To Haves

BA in related field preferred.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

Provide oversight and supervision to Direct Care staff and group living residents, promoting a warm, safe, and empowering environment.
Develop and monitor staff scheduling to ensure program coverage and budgetary compliance.
Lead staff meetings and individual supervisions, and ensure staff trainings are current.
Conduct intakes, ensuring that proper care is accessed.
Participate in the Individual Action Plans (IAP) process for all individuals.
Assume fiscal responsibility for the site by assisting in program budget development and management, as well as safeguarding client’s funds.
Ensure that client’s rehabilitative treatment and clinical record meet Rehab Option standards.
Prepare reports as directed, including data collection and analysis.
Participate in the on-call rotation through 24 hour availability for consultation and emergency crisis intervention.