Program Manager
About The Position
The Ford.com team is looking for individuals with digital marketing, delivery expertise to partner with our product organization turning data-driven insights into innovative solutions that improve sales and customer dedication. Consider joining Ford as a Program Manager within our .com portfolio management team. This role is responsible for all project management activities and communication of key initiatives within the .com portfolio. This includes but is not limited to project planning, capacity management, status reporting, risk and stakeholder management. The Program Manager will us their strong relationships, presentation, and creative problem-solving skills to ensure the portfolio delivers projects on time and within budget. Based in Dearborn, MI, this is a hybrid position with a requirement to be onsite four or more days per week. Relocation assistance may be available for qualified candidates.
Requirements
- Bachelor’s degree or equivalent combination of relevant education and experience
- 5 + years of project/ program management experience working in a fast-paced, environment where priorities shift on a regular basis. Experience will include: Clear understanding of analytics implementation and process
- Firm grasp of capacity-based planning
- Demonstrable ability to complete projects according to outlined scope, budget and timeline
- 3 + years of experience working in an agile development-based environment with decision-making and creative problem-solving skills
- 4+ years of experience in project management specific to web development
- 4+ years of experience managing creative execution and working with creative teams.
Nice To Haves
- Master’s degree
- Agency experience
- Scrum Master or formal training in an agile delivery model
- PMP certification
- Ability to work both independently and multi-functionally to achieve desired results
- Understanding of ecommerce standard processes
Responsibilities
- Effectively present and communicate delivery plans, statuses, risks and key decisions within product teams and with Senior Management on a regular basis
- Balance multiple projects to critical path, providing regular milestone updates and risk assessments to stakeholders and Senior Management
- Provide guidance to product teams on best practices for project delivery
- Identify, research, analyze and manage risks and interdependencies within projects/systems/resources, and formulate plausible solutions and contingency plans in consultation with stakeholders and Senior Management
- Starting right from project Discovery, document project scope, high-level solutions and business requirements, while working with IT resources, gather detailed requirements and define detailed implementation plans
- Ensure all impacted partners are involved and effectively interact with agency/vendor/business partners. Communicate expectations, share information and hold partners accountable
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
- Relocation assistance may be available for qualified candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
