Program Manager

Akua Behavioral Health•Costa Mesa, CA

1d•$90,000 - $116,000•Onsite

About The Position

Akua Behavioral Health is California’s leading mental health and substance abuse treatment center. We provide our clients with individualized, compassionate treatment from Master’s and Doctorate level clinicians across various levels of care at fully licensed and accredited facilities throughout Northern and Southern California. To give our clients the best chance at lasting recovery, we pioneered an integrative East-meets-West approach that combines Western evidence-based treatment with holistic Eastern traditions to treat the mind, body, and spirit. Our mission is to create an environment of healing and transformation for each client seeking change.

Requirements

A Bachelor’s Degree in Psychology, Social Work or any other major which includes at least 24 semester college units in one or more of the following subject areas: (A) Psychology, (B) Social Work, (C) Sociology, (D) Behavioral sciences (E) Psychiatric Nursing; and: Two (2) years of full-time work experience in a community program that serves clients who have a mental illness. Such experience must be in the direct provision of services to clients, of which one (1) year must be in the position of supervising direct care staff, or As an alternative to the Bachelor Degree and experience, a total of four (4) years of experience in a community program providing direct services to persons with mental disabilities, of which one (1) year must be in the position of supervising direct care staff, and graduation from high school of possession of a GED may be substituted.
Bachelor’s Degree (required) or master’s degree (preferred) in a relevant field (e.g. Healthcare Administration, Business Administration, Psychology)
3+ years of mental health experience and 1+ year(s) of management experience (required)
Valid CA Driver's License
Current Health Screen / Physical
TB Test Clearance
Current CPR/First Aid certificate
Able to Pass Live Scan (required)

Nice To Haves

LADC OR +, SUDCC-CS II OR +, LMFT, LPCC, LCSW, or functional equivalent / appropriate license or certification (preferred)
master's degree (preferred) in a relevant field (e.g. Healthcare Administration, Business Administration, Psychology)

Responsibilities

Ensures that all program staff are carrying out their daily functions and responsibilities through continuous monitoring, training, and accountability.
Responsible for ensuring that the program operates within its Staffing Guidelines and maintains adequate coverage on every shift, at all times (incl. Timekeeping).
Ensures strict adherence to Akua’s policies, regulatory standards, and licensing requirements, ensuring their program remains fully licensed, credentialed, accredited, and in good standing.
Actively participates in hiring, interviewing candidates within staffing guidelines, and oversees disciplinary actions and terminations, ensuring compliance with HR policies.
Responsible for promptly communicating and resolving any client issues/crisis.
Monitors key program metrics to drive performance improvements and ensures cost control by adhering to budgetary guidelines, including staffing, scheduling, and operational expenses.