Program Manager

Celestica International LP•Happy Valley, OR

15d•Onsite

About The Position

The Program Manager serves as the primary customer interface and relationship manager for semiconductor customer accounts, with a primary focus on New Product Introduction (NPI). The role drives program success by leading complex initiatives in dynamic matrix environments, aligning multidisciplinary teams, negotiating resource constraints, and keeping milestones on track. For smaller customer accounts, the Program Manager manages specific programs and projects on behalf of the account to achieve planned revenue and profits. This is a first-level manager within a site, providing direct management and immediate supervision to semi-skilled and entry-level professional employees across one or more functions or work groups. The role establishes annual plans and objectives, interprets policies, contributes to policy development, executes budgets, develops schedules, and enforces procedures. It assigns work, reviews performance, makes hiring and firing decisions, recommends compensation, coaches employees, and disciplines as needed. The Program Manager builds internal and external relationships and exchanges information to resolve problems. The role develops and executes end-to-end program and project plans across the product lifecycle; leads cross-functional teams in Engineering, Supply Chain, Operations, and Quality; manages project risks, scope changes, and resource constraints; and provides program status and executive updates. It also oversees customer satisfaction, financial performance, inventory impacts, pricing, and contract terms. Duties are performed in a normal office environment and involve 10%–25% domestic and international travel.

Requirements

10+ years of relevant project or program management experience overseeing complex electromechanical assemblies within the semiconductor industry.
In-depth understanding of the semiconductor industry, including manufacturing complex electromechanical assemblies and supply chain management dynamics.
Ability to align cross-functional teams and influence stakeholders without direct reporting authority.
Experience with proactive risk identification and mitigation, fluctuating timelines, and dynamic project scopes.
Knowledge of product pricing, business risks, contract negotiation, and margin structures, including Value-Add and Materials.
Strong verbal, written, and presentation skills, with the ability to explain technical and project details clearly to executives and customers.
Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical or engineering discipline.

Nice To Haves

PMP (Project Management Professional) certification or equivalent project management certification.

Responsibilities

Act as the primary customer interface and relationship manager between customer leadership and internal operational teams, overseeing high-complexity NPI and strategic account portfolios.
Develop, implement, and execute end-to-end program and project plans across all phases of the product lifecycle.
Lead cross-functional account teams across Engineering, Supply Chain, Operations, and Quality to maintain scope, meet budgets, and deliver products on time.
Identify project risks, scope fluctuations, and resource constraints, and apply risk management methods to keep milestones on track.
Lead regular program tracking meetings and provide status reports and executive updates for monthly Operations Reviews and quarterly Customer Performance Reviews.
Manage revenues and margins, monitor inventory impacts from order changes, and oversee Value-Add and Materials pricing and contract terms.
Maintain regular customer communications, promote customer satisfaction, and resolve issues, escalations, and changes.
Manage and supervise employees across one or more functions or work groups, including assigning and checking work, reviewing performance, making hiring and firing decisions, recommending compensation, coaching, and discipline.
Establish annual plans and objectives, execute budgets, develop schedules, and enforce policies and procedures.
Build internal and external relationships and exchange information to resolve problems.