Program Manager

DSV•Clarksville, TN

19h•Onsite

About The Position

The Program Manager at DSV provides critical support to the Customer, Warehouse Team, and Data Center Team. This role serves as the direct liaison to the client, influencing the strategic direction of the program. Key responsibilities include analytical performance tracking, project management, and continuous improvement support. DSV, founded in 1976, is the world's 3rd largest supplier of global transport and logistics solutions, operating in over 80 countries with close to 160,000 colleagues. The company focuses on adding value to customers' entire supply chains through transport, storage, packaging, re-packaging, processing, and clearing of goods.

Requirements

Candidate requires 2-5 years experience in strategy, tactics, development and facilitation
Business or Engineering degree is required
Must demonstrate ability to think strategically and tactically to drive cross-functional initiatives
Excellent problem solving and quantitative analysis skills to conduct complex strategic analyses with limited guidance
Proven interpersonal and leadership skills to develop strong working relationships at all levels/geographies
Ability to multitask and prioritize on an ongoing basis
Comfortable working in a fast-paced, changing environment
Strong communication and interpersonal skills with ability to influence and collaborate effectively: team player
Strong knowledge of Microsoft Office is required with an emphasis on quantitative analysis (Excel) and the creation of presentations (PowerPoint)
Must have proven track record for meeting or exceeding goals
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests

Responsibilities

Acts as a partner to the Client to drive forward PRIMUS goals
Drives and facilitates the Americas strategic planning process to achieve productivity and customer goals
Drives performance across all sites in the account through a rigorous performance management system that includes tracking and reporting on strategic initiatives, key metrics and escalating risks/issues
Responsible for providing timely customer analytics to support strategy and priority initiatives
Communicates proactively across business units and organizational layers to gain feedback, buy-in and alignment
Challenge assumptions and use program management knowledge and expertise to keep leaders engaged
Leads the development of communication strategy and execution of programs to promote company strategy and priorities
Supports change management programs linked to the client strategy
Lead Warehouse and Data Center Teams to identify, design and implement continuous improvement initiatives
Design, develop and report the measurement achievement of continuous improvement initiatives
Implementing continuous improvement initiatives that reduce cost of operations and improves service levels, capacity, productivity and quality
Building and maintaining strong relationships with internal and external stakeholders