Program Manager

The Building People • Nashville, TN

9d

About The Position

Leads a statewide Integrated Facilities Management program for GSA covering 13 federally owned buildings and approximately 150 leased locations. The Program Manager has full authority to commit contract resources within delegated limits and is accountable for program-wide quality, budget, and staffing outcomes. The role manages the annual Non-Recurring Work Budget, leads the statewide Quality Control Program, serves as the primary point of accountability to GSA contract officials, and oversees regional facilities management and statewide support functions. It also directs personnel recruitment, retention, training, and phase-in mobilization, while ensuring the program meets contract quality and performance targets.

Responsibilities

• Manage the annual Non-Recurring Work Budget, including repair prioritization and monthly budget reconciliation with GSA.
• Lead the statewide proactive Quality Control Program across Facilities Engineering, Custodial, and Construction.
• Serve as the single point of accountability to the GSA Contracting Officer and Contracting Officer's Representative.
• Oversee three Regional Facilities Managers and statewide Quality Control, EHS, and NCMMS support functions.
• Direct recruitment, retention, and training strategy for key and non-key personnel, including the 60-day phase-in staffing and mobilization plan.
• Commit contract funds within delegated limits.
• Ensure the program meets contract Acceptable Quality Levels, including service call response times and staffing vacancy targets.
• Maintain accountability for program-wide quality, budget, and staffing outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed