About The Position

The Program Manager – CRS Weekend Coverage is a leadership role overseeing weekend operations and service quality across multiple Community Residential Services (CRS) sites operated by Residential Transitions, Inc. The role provides direct staff supervision, program coordination, and administrative support while promoting collaborative, person-centered services for people with mental health diagnoses as they work toward greater independence. The position follows a four-day schedule from Friday through Monday, with three consecutive days off. Friday and Monday include administrative work and on-site supervision; Saturday and Sunday focus on on-site supervision and coordination across all sites. The role is based across multiple CRS program sites in Minnesota.

Requirements

  • Three years of experience in program management or supervisory roles within mental health or residential services.
  • Demonstrated ability to lead, support, and motivate direct care staff.
  • Strong organizational and administrative skills, with attention to detail.
  • Ability to work independently and respond to crisis situations with sound judgment.
  • Valid driver’s license and reliable transportation to travel among multiple program sites.
  • Must pass all required background checks and maintain eligibility to provide services under Minnesota Department of Human Services regulations.

Nice To Haves

  • Bachelor’s degree in Human Services, Social Work, Psychology, or a related field.
  • Experience working with individuals diagnosed with Serious and Persistent Mental Illness (SPMI).
  • Familiarity with quality assurance, compliance, and program development practices.

Responsibilities

  • Provide on-site leadership and supervision across multiple CRS residential program locations during weekend coverage hours.
  • Support and coach direct care staff in implementing resident care plans, including medication administration, independent living skills development, and participation in health and wellness activities.
  • Monitor CRS sites remotely to assess quality, address staffing needs, and manage coverage for call-ins.
  • Respond promptly and effectively to incidents and crisis situations during weekend hours.
  • Collaborate with weekday leadership and on-call teams to ensure continuity between weekend and weekday operations.
  • Complete administrative tasks during Friday and Monday day shifts, including compliance tracking, documentation review, communication follow-up, and project work with QA/Compliance leadership.
  • Promote a positive, safe, and supportive environment for residents and staff in alignment with RTI’s mission.

Benefits

  • Four-day workweek (Friday–Monday) with three consecutive days off.
  • Generous PTO accrual and paid holidays.
  • 401(k) with company matching contributions.
  • Medical, dental, and vision insurance.
  • Opportunities for continuing education, professional development, and career advancement.
  • Supportive, mission-driven work environment making a meaningful impact.
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