Program Manager

Pavion•Durham, NC

2d•$85,000

About The Position

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com [https://pavion.com] Pavion and our family of companies are seeking a talented and motivated Program Manager to join our security business unit.

Requirements

Bachelor’s degree in business, management, or related field
5+ years of experience leading programs, projects, or large-scale initiatives.
Demonstrated experience in process design, operational excellence, and/or organizational change management.
Strong understanding of compliance, governance, or regulatory environments.
Exceptional communication, stakeholder engagement, and executive presentation skills.
Proven ability to influence across functional areas and all levels of leadership.
Experience working in matrixed or enterprise environments.

Nice To Haves

Certifications (preferred): PMP, Prosci/Change Management, Lean Six Sigma, PgMP, or equivalent.

Responsibilities

Lead pieces of the lifecycle of enterprise programs, i.e. concept and design, rollout, adoption, and sustained performance.
Work on the translation of business needs, operational challenges, or strategic ideas into structured, scalable programs and processes.
Work on the development of program charters, roadmaps, KPIs, and success criteria.
Partner with Operations, IT, HR, Finance, to help define requirements and ensure program success.
Help with the facilitation of cross-functional working groups and steering committees to drive progress and decision-making.
Execute change management strategies that support adoption and minimize disruption.
Work on communication plans, training materials, and engagement activities for stakeholders and end users.
Help guide leaders and teams through organizational change using structured methodologies.
Map, design, and improve enterprise processes, ensuring efficiency, consistency, and compliance.
Gather stakeholder feedback and data to identify gaps and improvement opportunities.
Work on the development of clear communication to keep stakeholders informed of progress, risks, and outcomes.
Prepare dashboards, and updates for leadership. Including creating analysis using excel, tableau, etc.
Track program performance and report on key metrics, milestones, and financial impacts.