Program Manager

Heart Math Tutoring Inc•Charlotte, NC

10h•Onsite

About The Position

The Program Manager in Charlotte is responsible for program execution through leading program staff, providing direct, on-site support in schools, and meticulous planning and execution to ensure highest program quality and fidelity for student success. In addition, this person will have roles in selected program projects and support volunteer recruitment. Overall, the Program Manager will be a strong, positive contributor to Heart’s team, holding a high bar for excellence. This person must passionately inspire staff, volunteers, school leaders, and donors to act with urgency to ensure all students develop the strong foundation in math and enthusiasm for academics they need for long-term success. This position reports to HMT’s Senior Program Manager.

Requirements

Operates with passion and sense of urgency in helping each child reach their full potential
Holds strong belief that all students can learn and ultimately perform at or above grade level
Desires to work with elementary-aged students
Enjoys managing a team
Believes that a strong foundation in math is critical to a person’s success and opportunities
Strong written communication
Strong oral communication and presence
Exceptional attention to detail
Exceptional organization skills
Leadership (adults and children)
Teaching, instructional practices
Relationship building with people of varied backgrounds and experiences
Data analysis and presentation
Project management
Strong computer skills including but not limited to Word, Excel, email and contact management, CRM tools, and file sharing systems
Values volunteerism
Values and exhibits collaboration and teamwork, with internal and external parties
Is excited both by strategic and on-the-ground work
Has interest in working in a nonprofit, fast-paced environment, which requires planning and strategy in addition to flexibility
Minimum of five years of relevant work experience
Has had success in driving student achievement
Has had success leading adults
Has been successful in a school setting
Has experience with under-resourced populations
Has completed training/education related to teaching and learning
Has managed successful projects involving attention to details and precise planning
Has successfully built relationships with people of varied backgrounds and experiences
Holds a bachelor’s degree or equivalent experience
Has access to reliable transportation and has some flexibility and adaptability in work schedule

Nice To Haves

Has experience with math assessments, teaching strategies, and student data analysis

Responsibilities

Use data and strong instructional practices to support the academic growth of ~200-300 students across 4-6 HMT schools
Demonstrate expertise in elementary math instruction and best practices
Demonstrate expertise in Heart’s assessments and curriculum
Use student data to inform student needs, coach staff, provide hands-on support and modeling, and report to principals/teachers and HMT leadership
Use program data to identify and address operational challenges quickly
Manage a team of 4-6 direct reports at their assigned school sites with varying HMT delivery models, including Program Coordinators, Expanded Learning Program Coordinators, and Number Concepts Tutors
Support training and ongoing professional development
Provide team leadership
Coach and provide hands-on support / modeling in the schools
On a weekly basis, attend a tutoring session at each school and meet with each direct report to review program data and offer support
Meet weekly with Program Manager team
Maintain program continuity and provide coverage for site staff roles in the event of a transition or vacancy
Manage Heart’s relationship with School Leaders (Principal, Asst Principal, Lead Teachers, Math Facilitators) in your schools
Build relationships with principals, gaining buy-in and sense of partnership
Represent Heart’s interests and needs in planning the program with principals with support from Heart’s Senior Program Manager
Incorporate principal feedback into program design, where opportunities exist
Build relationships with lead teachers, gaining buy-in and a sense of partnership
Support the HMT site staff’s relationship with teachers, leveraging your content knowledge and credibility in formal and informal settings with your direct reports
Represent Heart Math Tutoring among school-based partnerships in your schools
Build relationships, attend meetings, and gain awareness of the resources provided to and needed by our students
Leverage additional resources where practical and efficient
Maintain and improve upon existing program operations
Execute Program Calendar with fidelity and precision
Support program-related projects, including materials procurement, family events, pre- and post- assessments, and other program-related items
Actively participate in and support volunteer recruitment season (June-October), with responsibilities defined by Heart’s Director of Volunteer Operations
Contribute to volunteer recruitment and community partnership efforts to meet regional tutor recruitment and retention goals
Contribute to Heart’s culture of philanthropy, attracting resources (volunteers, donors) to the program to fulfill Heart’s mission
Be a strong team member, working closely with all Heart staff/volunteers to maintain, develop, and improve the program
Demonstrate Heart Math Tutoring core values: student-centered, gratitude, precision and reliability, growth mindset, civic engagement
Be strategic in your use of time, effectively managing and balancing multiple competing priorities at once, in order to accomplish your goals with efficiency and quality