Program Manager

Baptist•Memphis, TN

About The Position

The Program Manager provides operational leadership and coordination for the REFLEX Precision Oncology Initiative, a multidisciplinary implementation science program focused on expanding timely biomarker testing, supporting precision oncology care, and improving clinical trial access across Baptist Memorial Health Care. The role partners with clinical, research, pathology, informatics, data science, and administrative leaders to oversee program implementation, regulatory compliance, grant deliverables, performance measurement, and stakeholder engagement.

Requirements

  • Bachelor's degree in Healthcare Administration, Public Health, Biological Sciences, Clinical Research, Business Administration, or a related field.
  • Three to five years of experience in healthcare program management, clinical research, oncology operations, quality improvement, implementation science, or a related healthcare setting.
  • Demonstrated experience coordinating multidisciplinary teams, managing complex multi-site initiatives, developing project plans, monitoring performance outcomes, and supporting regulatory or grant-funded research requirements.

Nice To Haves

  • Advanced degree in healthcare administration, public health, clinical research, implementation science, business administration, health sciences, or a related field.
  • Experience with grant-funded, multi-site healthcare or research programs, including milestone tracking, budget monitoring, sponsor/Foundation reporting, and site activation activities.
  • Experience supporting clinical research and regulatory activities, including IRB submissions, amendments, clinicaltrials.gov updates, surveys, and study documentation.
  • Experience in oncology, precision medicine, implementation science, or population health initiatives.
  • Project Management Professional (PMP), Certified Clinical Research Professional (CCRP), or similar certification.

Responsibilities

  • Provide day-to-day program management for the REFLEX initiative, ensuring execution of project objectives, timelines, milestones, and deliverables.
  • Coordinate activities across multidisciplinary teams, including clinical operations, pathology, research, informatics, information technology, quality, analytics, and physician leadership.
  • Develop and maintain project plans, implementation activities, performance metrics, and progress reports.
  • Facilitate meetings, workgroups, and governance activities to support program execution and stakeholder engagement.
  • Oversee progress toward grant-funded objectives and ensure alignment with approved study aims, implementation plans, and organizational priorities.
  • Support development and implementation of standardized biomarker testing workflows designed to improve quality, timeliness, and equitable access to precision oncology care.
  • Coordinate data collection and collaborate with data science, informatics, and analytics teams to ensure accurate and timely reporting of program outcomes.
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