program manager - Construction (Nashville, TN - U.S.)

Starbucks • Nashville, TN

1d

About The Position

The Program Manager, Construction serves as a subject matter expert for the North American construction organization and external suppliers. The role develops, implements, and continuously improves policies, processes, tools, and standards that support consistent, effective execution across the Construction organization. It establishes clear operating practices and partners cross-functionally to improve project delivery, accountability, and operational consistency.

The Program Manager develops standardized construction operating procedures, partners with cross-functional teams to improve processes and resolve operational challenges, and works with IT to define business requirements and lead the development, implementation, and adoption of construction systems and technology solutions.

Requirements

• Ability to lead through ambiguity and organizational change.
• Excellent communication and presentation skills.
• Ability to manage multiple initiatives simultaneously.
• Strong project governance and risk management capabilities.
• At least 8 years of construction management experience in retail, hospitality, or restaurants.
• At least 3 years of strategic planning and business leadership experience.

Responsibilities

• Develop and implement standardized construction policies, processes, tools, and operating procedures for Construction Managers, general contractors, suppliers, and construction partners.
• Serve as a construction subject matter expert and partner with cross-functional teams to improve processes, resolve operational challenges, and drive consistency across the construction program.
• Partner with IT to define construction business requirements and lead the development, implementation, and adoption of construction systems and technology solutions.
• Continuously improve policies, processes, tools, and standards supporting execution across the Construction organization.

Benefits

• Medical, dental, and vision insurance.
• Basic and supplemental life insurance and other voluntary insurance benefits.
• Short-term and long-term disability.
• Paid parental leave and family expansion reimbursement.
• Paid vacation from date of hire, sick time, eight paid holidays, and two personal days per year.
• 401(k) retirement plan with employer match for eligible partners.
• Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program, student loan management resources, and other educational opportunities.
• Backup care and DACA reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed