Program Manager

Command Holdings•Washington, DC

14d

About The Position

CeLeen, an operating group of Command Holdings, is seeking multiple Program Managers for a potential effort at the Department of State, Bureau of Consular Affairs/Passport Office. The position is contingent on award, and multiple hires may be made from this announcement. Program Managers plan, execute, and monitor tasks from inception through completion, ensuring timelines, budgets, and quality standards are met. They apply Quality Management Systems and ISO 9001 standards, identify risks and develop mitigation strategies, coordinate with cross-functional teams, clients, and stakeholders to establish objectives and deliverables, and lead continuous service-delivery improvement. The role also includes assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating organizational policies, purposes, and goals, with a strong focus on risk management and innovation. CeLeen is a tribally owned management consulting firm serving U.S. government agencies. Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment. Applicants must be authorized to work in the United States on a full-time basis; the company will not sponsor work visas for this position. The expected salary range is $120,000–$145,000. Travel is listed as 10–20%, described as minimal. The work environment requires the ability to sit at a computer terminal for extended periods and work in confined areas. Physical demands include sitting, standing, talking, hearing, and frequently using hands and fingers to operate a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Master’s degree and 8 years of experience as a program manager, or bachelor’s degree and 12 years of experience as a program manager.
Current, active Secret security clearance.
Demonstrated customer service experience.
Demonstrated experience managing risk mitigation and fostering innovation.
Strong working knowledge of ISO 9001 standards.
Outstanding communication skills, influencing abilities, and client focus.
Professional proficiency in English.
Demonstrated proficiency using all Microsoft Office applications.
Ability to access federal facilities in compliance with Real ID.
Currently authorized to work in the United States on a full-time basis; work visa sponsorship is not available.

Nice To Haves

Program Management Professional (PMP) certification.
Direct experience with Consular Affairs/Passport Office or other Department of State directorates.
Experience with Passport Records Imaging System Management (PRISM).

Responsibilities

Plan, execute, and monitor tasks from inception to completion while ensuring adherence to timelines, budgets, and quality standards.
Apply Quality Management Systems and adhere to ISO 9001 standards.
Identify potential risks and develop mitigation strategies to support successful task outcomes.
Collaborate with cross-functional teams, clients, and stakeholders to define task objectives and deliverables.
Conduct continuous service-delivery improvement activities to improve efficiency and performance.
Assign contractor schedules, review work discrepancies, and supervise contractor personnel.
Communicate organizational policies, purposes, and goals.
Focus on risk management and foster innovation.