Program Manager

Citizenship and Immigration Services•San Francisco, CA

22d•Onsite

About The Position

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Program Manager, you will oversee and manage an operational unit, implementing internal controls, and planning work based on operational needs and short-term and long-term goals.

Requirements

Must be a U.S. Citizen or U.S. National.
Successfully pass a Background Investigation including financial disclosure.
Must pass a drug screening.
Males born after 12/31/1959 must be registered with the Selective Service.
Residency Requirement: Candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.
Supervisory/Managerial Probationary Period: May be required to serve a twelve-month probationary period upon appointment to this position.
May be required to complete an appropriate supervisory training course within one year of assignment to this position.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service.
Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 10/12/2026.
Application Limit: This vacancy is limited to the first 100 applications received.
Tracking and adjusting tasks to support program responsibilities.
Providing oversight for subordinates in tasks such as resource management, budget formulation, workload analysis, performance monitoring, records, or mail management.
Evaluating operations to ensure organizational goals or performance objectives are met.
Recommending procedures or operational improvements to enhance program effectiveness.
Must upload resume under the "Resume" category.
Resume must highlight most relevant, significant experience related to the requirements.
Resume limit to no more than two pages.
Each work history must include: Job Title (include series and grade if Federal Job), Duties (be specific), Employer's name and address, Supervisor name and phone number, Start and end dates (month, day, year), Start and end dates for each grade/pay level if federal, Full-time or part-time status (include hours worked per week), Salary.
Federal Experience: Grade levels and length of employment (mm/dd/year) at each grade level must be listed in work history.

Nice To Haves

Political appointees may require OPM approval before on-boarding.

Responsibilities

Managing a variety of diverse asylum operational programs implemented by separate subordinate organizational units at the Asylum Office.
Supervising a unit by planning, coordinating, directing, and evaluating the activities of subordinate employees.
Identifying and resolving unique asylum operational issues where no policy exists and taking innovative actions to address new needs.
Overseeing the development of technical data, estimates, statistics, suggestions, and other information useful to higher level managers in determining which goals and objectives to emphasize in managing asylum operations.
Practicing sound position management when assigning work, combining/separating duties, and in fulfilling other human resources management duties and responsibilities.