Program Manager – Enterprise Payments

Caterpillar•Chicago, IL

8d•$128,470 - $192,710

About The Position

The Enterprise Payments Program Manager is part of the Enterprise Payments Center of Excellence (CoE) within Cat Digital. The CoE establishes, governs, and scales Caterpillar’s enterprise payments strategy, standards, and coordination model. The role coordinates execution across enterprise payments initiatives and serves as the central point of alignment for business unit program and project managers. Delivery remains within business units and product teams, while this position helps ensure consistent execution aligned with enterprise strategy, governance decisions, payment standards, priorities, and sequencing. The Program Manager coordinates product, engineering, Treasury, Tax, Legal, ERP, and business unit stakeholders. The role oversees the enterprise payments intake pipeline, initiative priorities, milestones, risks, dependencies, and cross-functional impacts; provides executive-level reporting; and maintains a single source of truth for initiative status, priorities, and dependencies. It translates enterprise strategy and governance into scalable delivery patterns, promotes execution discipline while accommodating business unit requirements, and identifies opportunities to standardize work and improve delivery efficiency.

Requirements

5–8 years of experience in program or project management.
Proven experience managing complex, cross-functional programs.
Strong stakeholder management skills across business and technical teams.
Experience operating within enterprise delivery models with multiple stakeholders.
Ability to manage competing priorities across multiple initiatives simultaneously.
Experience translating business priorities into operational, tactical, and strategic plans and developing integrated roadmaps that align scope, resources, milestones, dependencies, risks, and delivery commitments.
Ability to analyze complex situations, assess risks and alternatives, prioritize competing concerns, and make timely, informed decisions in ambiguous environments.
Experience overseeing data collection and analysis, validating information, and translating project data into clear reports, insights, and recommendations.
Extensive experience leading complex digital projects, aligning technical and business goals, managing quality and governance, and directing cross-functional teams.
Ability to apply project management practices and tools to manage schedules, resources, deliverables, risks, issues, dependencies, and reporting, and communicate status, decisions, tradeoffs, and corrective actions.
Excellent written and verbal communication skills, including concise status updates and communication of risks and decisions, and the ability to build trusted relationships with stakeholders and senior leaders.
Ability to translate strategy into actionable roadmaps and priorities, anticipate dependencies, evaluate tradeoffs, and align stakeholders.
Proactive approach to self-identifying responsibilities and challenges, seeking work, and accomplishing goals.

Nice To Haves

Experience in payments, fintech, ecommerce, or financial systems.
Experience working across multiple business units or regions in a federated model.
Experience coordinating multiple program or project managers in a matrixed environment.
Familiarity with payment lifecycle flows, including authorization, settlement, and reconciliation.
Familiarity with enterprise platform delivery models.
Experience managing platform or infrastructure-related programs.
Strong understanding of Agile and hybrid delivery methodologies.
Enterprise mindset and ability to balance central standards with business unit flexibility.
Comfort managing ambiguity and aligning diverse stakeholders.
Entrepreneurial mindset for creating new ways of working, clarifying roles and responsibilities, identifying gaps, solving problems, and developing practical solutions.

Responsibilities

Manage enterprise payments program execution across initiatives, platforms, and business units.
Enable consistent adoption of enterprise payment standards by aligning delivery teams on common approaches, sequencing, and priorities.
Coordinate with product teams, engineering teams, and Treasury, Tax, Legal, and ERP stakeholders.
Orchestrate coordination among business unit program and project managers so enterprise priorities, milestones, and governance decisions are aligned and executed across federated delivery teams.
Align enterprise governance decisions with business unit execution and proactively identify conflicts involving priorities, timelines, sequencing, or resource allocation.
Track and manage program milestones, risks, dependencies, and cross-functional impacts.
Manage the enterprise payments intake pipeline and prioritization tracking to provide visibility across initiatives.
Provide executive-level reporting and status updates on enterprise payments initiatives.
Translate enterprise strategy and governance into scalable, repeatable delivery patterns across participating teams.
Maintain execution discipline while allowing flexibility for diverse business unit requirements.
Identify opportunities to standardize and streamline execution, reduce duplication, and improve delivery efficiency at scale.
Establish and maintain a single source of truth for enterprise payments initiative status, priorities, and dependencies.