Program Manager – Enterprise Payments

Caterpillar Inc.•Peoria, IL

1d•$128,470 - $192,710

About The Position

The Enterprise Payments Program Manager is part of a new team, the Enterprise Payments Center of Excellence (CoE) within Cat Digital, responsible for establishing, governing, and scaling Caterpillar’s enterprise payments strategy, standards, and coordination model. This role coordinates execution across Caterpillar’s enterprise payments initiatives, serving as the central point of alignment for business unit program and project managers. While delivery remains within business units and product teams, the role enables consistent execution across the enterprise by aligning initiatives with enterprise strategy, governance decisions, payment standards, priorities, and sequencing.

Requirements

5–8 years of experience in program or project management
Proven experience managing complex, cross-functional programs.
Strong stakeholder management skills across both business and technical teams
Experience operating within enterprise delivery models with multiple stakeholders.
Ability to manage competing priorities across multiple initiatives simultaneously.
Planning (Tactical and Strategic): Experience translating business priorities into operational, tactical, and strategic plans. Develops integrated roadmaps that align scope, resources, milestones, dependencies, risks, and delivery commitments; monitors progress and adapts plans as priorities change.
Decision Making and Critical Thinking: Demonstrated ability to analyze complex situations, organize relevant information, evaluate risks and alternatives, prioritize competing concerns, and make timely, informed decisions in ambiguous environments.
Data Gathering and Reporting: Experience overseeing data collection and analysis, validating information for accuracy, evaluating options, and translating complex project data into clear reports, insights, and recommendations for stakeholders and leadership.
Digital Project Management: Extensive experience leading complex digital projects, aligning technical and business goals, managing quality and governance, and directing cross-functional teams. Applies project management practices and tools to manage schedules, resources, deliverables, risks, issues, dependencies, reporting, and communicates status, decisions, tradeoffs, and corrective actions.
Effective Communications: Excellent written and verbal communication skills, including the ability to provide concise status updates, communicate risks and decisions, and build trusted relationships with stakeholders and senior leaders.
Strategic Thinking: Ability to translate strategy into actionable roadmaps and priorities, anticipate dependencies, evaluate tradeoffs, and align stakeholders.
Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.

Nice To Haves

Experience in payments, fintech, ecommerce, or financial systems
Experience working across multiple business units or regions in a federated model
Experience coordinating multiple program/project managers (matrixed environment)
Familiarity with: Payment lifecycle flows (authorization, settlement, reconciliation)
Familiarity with: Enterprise platform delivery models
Experience managing platform or infrastructure-related programs.
Strong understanding of Agile and hybrid delivery methodologies
Strong enterprise mindset — able to balance central standards with Business Unit flexibility
Comfortable managing ambiguity and aligning diverse stakeholders
Applies an entrepreneurial mindset to create new ways of working, clarify roles and responsibilities, identifies gaps, solve problems and develop practical solutions

Responsibilities

Manage enterprise payments program execution across initiatives, platforms, and business units.
Enable consistent adoption of enterprise payment standards across business units by ensuring delivery teams are aligned to common approaches, sequencing, and priorities.
Coordinate across Product teams, Engineering teams, Treasury, Tax, Legal, and ERP stakeholders.
Orchestrate coordination across business unit program/project managers, ensuring enterprise payment priorities, milestones, and governance decisions are consistently aligned and executed across federated delivery teams.
Ensure alignment between enterprise governance decisions and BU-level execution, proactively identifying conflicts in prioritization, timelines, sequencing, or resource allocation.
Tracks and manages program milestones, risks and dependencies, and cross-functional impacts.
Manage enterprise payments intake pipeline and prioritization tracking, ensuring visibility across all initiatives.
Provide executive-level reporting and status updates on enterprise payments initiatives.
Ensure consistent translation of enterprise strategy and governance into scalable, repeatable delivery patterns across all participating teams.
Drive strong execution discipline while maintaining flexibility across diverse business unit requirements.
Identify opportunities to standardize and streamline execution across initiatives, reducing duplication and improving delivery efficiency at scale.
Establish and maintain a single source of truth for enterprise payments initiative status, priorities, and dependencies.