Program Manager- IOP
About The Position
Thousand Branches Wellness is seeking an experienced Program Manager to help launch and manage an outpatient mental health clinic in Naperville, Illinois. The organization provides outpatient mental health treatment for adolescents and adults, designed to support progress while clients continue their everyday responsibilities. Thousand Branches Wellness is a subsidiary of Universal Health Services (UHS). Under the guidance of the UHS Corporate Outpatient Department, the Program Manager oversees, supervises, and monitors daily outpatient operations and is accountable for meeting clinical and budgetary expectations. The role includes employee management, clinical supervision, service and curriculum development, client contact, referral and census management, utilization review, performance improvement, risk monitoring, data analysis, fiscal responsibilities, and oversight of the clinic’s physical space.
Requirements
- Master’s degree or higher.
- Active Illinois clinical license (LCSW, LMFT, LPCC, or equivalent).
- Ability to provide clinical supervision.
- Five to eight years of behavioral healthcare leadership experience.
Nice To Haves
- Experience managing clinical and clerical aspects of a behavioral health office.
- Understanding of Oklahoma state and The Joint Commission requirements and regulations for outpatient behavioral health services.
- Digital, print, and in-person marketing skills.
- Professional written and verbal communication skills.
- Knowledge of EMR utilization.
Responsibilities
- Manage and oversee all employees.
- Monitor and manage client satisfaction using standardized measures.
- Provide clinical oversight, support, and supervision.
- Develop curricula and service lines.
- Facilitate and observe groups to ensure curriculum integrity.
- Manage referrals and assessments, facilitate groups, and have direct individual client contact.
- Conduct performance improvement and risk monitoring.
- Analyze data to identify trends and support ongoing program development.
- Manage fiscal responsibilities and corporate deadlines.
- Manage census and utilization review.
- Manage FTEs and expenses.
- Oversee the physical space.
Benefits
- Competitive compensation.
- Generous paid time off.
- Medical, dental, vision, and prescription drug plans.
- 401(k) with company match.
- Discounted stock plan.
- SoFi Student Loan Refinancing Program.
- Tuition savings to continue nursing education with Chamberlain University.
- Career development opportunities within UHS and its 300+ subsidiaries.
- Pet insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
