Program Manager

USAGING•Washington, DC

20d•$80,400 - $88,768•Onsite

About The Position

USAging is a national membership association representing and supporting local leaders in aging who provide services that help enable the fastest-growing population in the United States to age well at home. The number of Americans age 65 and older is rapidly growing as a share of the population: from 16 percent just a few years ago to an expected 22 percent by 2040. Supporting this dramatic demographic shift by providing the options we all want as we age is at the heart of what USAging and our members do every day. USAging represents and supports the network of Area Agencies on Aging and advocates for the Title VI Native American Aging Programs that serve millions of older adults, people with disabilities and caregivers throughout the nation live with optimal health, well-being, independence and dignity in their homes and communities. Our members are the local leaders that develop, coordinate and deliver a wide range of home and community-based services, including information and referral/assistance, case management, home-delivered and congregate meals, in-home services, caregiver supports, transportation, evidence-based health and wellness programs, long-term care ombudsman programs and more. USAging supports the success of our members and the older adults, people with disabilities and caregivers they serve through our groundbreaking work to advance public policy, spark innovation, strengthen the capacity of our members, raise their visibility and drive excellence in the fields of aging and home and community-based services. The Program Manager has a lead role with supporting the National Resource Center on Nutrition and Aging (NRCNA) at USAging. The goal of USAging and our partners in the NRCNA is to support the aging and disability network to scale senior nutrition programs nationwide in alignment with the Older Americans Act and to advance ACL’s Whole Person Health strategic priority and the Make America Healthy again agenda. USAging will work closely with Area Agencies on Aging (AAAs) and Title VI Native American Programs to strengthen the network’s ability to scale nutrition program innovations nationwide, ensure a clear return on ACL’s investment, and provide technical assistance to the Aging Network to scale and replicate the most successful models. The ideal candidate will be an efficient and proactive manager who is organized, strategic and an excellent communicator able to balance multiple activities daily.

Requirements

Master’s degree preferred plus at least five years of relevant work experience
Expert-level knowledge of the Aging Network and issues related to nutrition services and Older Americans Act nutrition regulations; direct field experience with nutrition programs preferred
Two years supervisory experience
Excellent organizational skills, attention to detail and follow-through
Excellent oral and written communications skills
Ability to plan ahead, meet deadlines and balance multiple projects
Ability to keep track of details and timelines and effectively communicate the most relevant information to supervisors/colleagues/partners
Knowledge of 508 compliance requirements
Excellent skills with Microsoft Office, particularly Word, Excel and PowerPoint
Experience with Survey Monkey or other survey platforms and webinar broadcast platforms
Excellent interpersonal skills with demonstrated ability to work as part of a team and build external relationships
Self-starter who takes initiative and has proven time management and problem-solving skills
Must have an all-hands-on-deck attitude and a willingness to pitch in when needed
Attention to detail and follow-through, even in a fast-paced environment
Passion for USAging’s mission of helping older adults age in place and maintain their health and independence for as long as possible

Nice To Haves

direct field experience with nutrition programs preferred

Responsibilities

Provide oversight of the development, implementation and evaluation of the project work plan and budget.
Work with funder, vendors and partners to facilitate an efficient, coordinated and synergistic process for the administration and completion of activities.
Manage partner agreements.
Prepare project progress and financial reports.
Oversee the development, implementation and management of the Nutrition Center database.
Assist as a liaison to funder on project issues.
Ensure program remains in compliance and meets all auditing standards.
Plan and manage event planning efforts and peer-to-peer sessions related to the initiative.
Serve as a spokesperson, speaking at in-person and virtual training sessions and other venues.
Utilize project management tools, including Excel and project management tools, to organize and manage program activities.
Work closely with partners to develop and conduct program evaluations and surveys.
Take a lead role with writing program materials including needs assessment, email blasts/social media, surveys, topical guides, reports and technical assistance materials.
Communicate clearly in writing and via telephone/Microsoft Teams/Zoom. with USAging members, partners, funders and other stakeholders.
Prepare project reports and summaries of program activities as required.
Ensure 508 compliance for all initiative products and deliverables.
Review and approve financial reports and expenses.
Other duties as assigned.