Program Manager

UT Health San Antonio•San Antonio, TX

About The Position

The Be Well Institute at UT Health San Antonio is seeking a Program Manager to oversee compliance and operations for the Provider Network and Recovery Support Services. The Institute specializes in substance use and related disorders and combines clinical care, research, workforce development, and community partnership to improve substance use care and mental health support across Texas. The Program Manager oversees large Recovery Support Services grants, establishes operating procedures, monitors schedules and budgets, and manages research and support staff. The role supports department leadership with operational and financial functions aligned with departmental strategic goals; coordinates expenditure reports, performance measures, billing, and reporting; negotiates or researches contracts; and manages outreach and compliance activities with subcontractors. The Program Manager also serves as an internal liaison with other departments and programs and helps ensure compliance with stakeholder reporting requirements and institutional policies, procedures, and protocols. Other duties may be assigned.

Requirements

A bachelor's degree is required; experience may be substituted for the degree.
Knowledge of and experience with project or program management, contract management, proposals or grants, and compliance.
Knowledge of business and management principles, including strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
Ability to coordinate grant project components through quality planning, execution, and change control to balance time, cost, quality, and results.
Ability to lead and collaborate in a team-oriented, goal-focused environment.
Strong verbal, written, and interpersonal communication skills.

Nice To Haves

Progressively responsible experience in the Substance Use Disorder and Recovery field.
Licensed Chemical Dependency Counselor (LCDC), Recovery Support Peer Specialist (RSPS), or Peer Support Specialist (PSS) certification.

Responsibilities

Oversee large Recovery Support Services grants by identifying, diagnosing, troubleshooting, and resolving issues or barriers to program maximization.
Identify performance and development areas that should be investigated.
Establish and communicate operating procedures, practices, and guidelines.
Collaborate with program directors, peer support leaders, and management teams on expenditure reports, performance measures, and documentation to ensure accurate, complete, and timely billing and reporting.
Establish, monitor, and control schedules and project budgets.
Plan, organize, and manage the work of research and support staff.
Assist department leadership with operational and financial functions aligned with departmental strategic goals.
Negotiate or research contracts.
Plan and manage direct outreach and compliance activities with subcontractors.
Serve as an internal liaison with Finance, CSTAT, Be Well Clinic, and MOUD programs within the Institute.
Ensure departmental compliance with stakeholder reporting requirements and institutional policies, procedures, and protocols.
Perform other duties as assigned.