Program Manager

Overwatch Mission Critical • Austin, TX

17d

About The Position

Overwatch Mission Critical is seeking a Program Manager to drive execution across critical, cross-functional initiatives. This delivery-focused role partners closely with the Director to bring structure, visibility, and momentum to key programs, ensuring work is prioritized, tracked, and delivered on time. The Program Manager will take ownership, act decisively, and solve problems as they arise. The role is central to large-scale system and process optimization initiatives and other high-impact programs across the company.

Requirements

• 5–8+ years of experience in program management, project management, or operations.
• Experience supporting complex, cross-functional initiatives.
• Strong organizational skills, attention to detail, and follow-through.
• Ability to manage multiple priorities in a fast-paced environment.
• Clear communication skills and ability to keep teams aligned and informed.
• Comfort working in ambiguity and bringing structure where needed.
• Experience with program management tools.
• Strong problem-solving skills and a bias toward action, including the ability to structure loosely defined problems and drive them to resolution without constant direction.

Responsibilities

• Support day-to-day execution of key programs, including large-scale system and process rollouts.
• Manage timelines, milestones, dependencies, and deliverables across teams.
• Track progress against plans and drive accountability across stakeholders.
• Identify risks early and escalate them with clear options and recommendations.
• Maintain program plans, dashboards, and reporting in a centralized system such as Smartsheet.
• Ensure work is clearly defined, prioritized, and aligned to business goals.
• Prepare for and support weekly and monthly program reviews.
• Provide clear, concise updates to stakeholders.
• Partner with cross-functional teams to drive alignment and execution.
• Facilitate working sessions and cross-functional meetings.
• Ensure decisions are documented and next steps are clear.
• Follow through to keep execution on track.
• Implement tools, templates, and processes defined by the Director.
• Help build repeatable program management practices.
• Identify opportunities to improve efficiency and execution.

Benefits

• Competitive salary and benefits package
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) retirement plan
• Paid time off
• Relocation assistance available

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed