Program Manager, Medicaid Systems
About The Position
The Program Manager provides overall leadership and management for a large-scale Medicaid technology program and serves as the chief client liaison for design, development, implementation, Certification, maintenance, and modification activities. The role oversees Project Managers, coordinates cross-functional teams, and collaborates with Medicaid Enterprise System (MES) Module Contractors to integrate services across the program. The Program Manager works with client stakeholders and internal teams to execute client plans, procedures, and protocol guides while ensuring compliance with State and Federal requirements. The role oversees program execution, contract administration, resource management, and Certification activities, ensuring phases remain on schedule throughout Design, Development, and Implementation (DDI) and Certification. This position is contingent upon award of a government contract; employment and start dates are subject to contract award, funding, customer approval requirements, and any applicable pre-employment conditions.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or an equivalent combination of education and experience.
- At least 8 years of experience managing multi-supplier projects or similarly complex integration efforts.
- At least 4 years of experience supporting the Medicaid Enterprise Certification Toolkit, Outcomes-Based Certification, Streamlined Modular Certification, or other Certification efforts.
- Working knowledge of the Medicaid Transformation Initiative, Medicaid Information Technology Architecture (MITA) 3.0, and the CMS Seven Standards and Conditions.
- Project Management Professional (PMP) certification or equivalent project management certification.
Responsibilities
- Manage the project and Project Managers to ensure successful program execution.
- Serve as the chief liaison to the client for design, development, implementation, Certification, maintenance, and modification activities.
- Collaborate with Medicaid Enterprise System (MES) Module Contractors to ensure seamless integration of services.
- Support Project Managers in executing client plans, procedures, and protocol guides effectively and efficiently.
- Serve as the contract point of contact for deliverables, risks, issues, decisions, and action items during DDI and Certification.
- Coordinate project scope and management activities during DDI and Certification.
- Coordinate project scheduling and resource provision during DDI and Certification.
- Prepare and deliver regular status reports during DDI and Certification.
- Manage contract administration, including coordination of contractual deliverables and basic invoicing requirements.
- Prepare formal client communications and correspondence during DDI and Certification.
- Manage contract resources, including onboarding, training, and staff assignments during DDI and Certification.
- Ensure all program phases remain on schedule during DDI and Certification.
- Ensure compliance with State and Federal requirements.
- Ensure the program follows client plans, processes, procedures, and protocol guides.
- Support PMO audits and participate in Change Advisory Board (CAB) meetings.
- Serve as key personnel throughout the life of the contract.
Benefits
- Health and welfare benefits, including health insurance coverage, voluntary dental and vision programs, life and disability insurance.
- Retirement savings plan.
- Employee discounts on merchandise, services, travel, and more.
- Paid training and access to learning platforms.
- Paid time off, including paid holidays and PTO or vacation and/or sick time.
- Potential eligibility for a bonus or incentive based on business need.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
