Program Manager - Medical Devices

Flex•Buffalo Grove, IL

13h•Onsite

About The Position

The Program Manager will be based in Buffalo Grove, IL reporting to the Manager of Program Management. In this role, you will be in charge of guiding a team of cross-functional experts in the delivery of customer-focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

Requirements

Requires a bachelor’s degree in engineering (related to manufacturing engineering process engineering, or similar).
Typically requires a minimum of 5 years’ experience in project/ program management.
Above experience must be out of medical device manufacturing or automotive manufacturing.
Must be familiar with 3D design and development software and PLM (Product Lifecycle Management), e.g. reading drawings, GD&P.
Proficient with Excel, Word, PowerPoint, Smartsheet

Responsibilities

Organize, plan and direct program schedules and budgets.
In charge of tracking relevant metrics and drive action items based on results.
Provide help, knowledge and expertise with contract negotiations as required.
Oversee all interdepartmental activities ensuring completion of all adherences made relative to product development timelines, delivery, quality and the required business metrics.
Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
Be the key channel of communication for customers and act as escalation in the event of customer issues.
In charge of customer satisfaction reviews and corrective actions.
Maintain current and develop additional business with customers.
Monitor and track that project and program deliverables are met.
Be accountable for maintaining excellent customer relations with both new and existing customers.
Holds up production sites for projects, costs and other customer related matters through business and expertise.