Program Manager

Delve • Boston, MA

6d

About The Position

Delve is seeking a Program Manager to guide multidisciplinary projects from kickoff through production hand-off, particularly for medical, consumer, and commercial products. The role brings structure to complex project work by coordinating schedules, scope, budgets, and collaboration among engineers, designers, researchers, clients, and other stakeholders.

The Program Manager serves as a primary client contact and works with technical leads and senior team members to define goals, requirements, development plans, and deliverables. They plan and monitor project work, identify risks and trade-offs, prepare proposals and budgets, organize project information, and support client presentations and deliverables.

Delve is a multidisciplinary product innovation firm serving clients ranging from startups to Fortune 500 companies in healthcare, consumer, and commercial industries. The company describes its environment as supportive and inclusive and encourages applicants from diverse backgrounds and with varied lived experiences.

Requirements

• At least 5 years of experience in Project Management, Product Management, Engineering Program Management, and/or other client-facing roles.
• At least 2 years of consulting or professional services experience.
• Proven ability to manage complex product development projects from concept to completion.
• Proficiency with project management tools including MS Excel, MS Project, and Smartsheet, and ability to adapt quickly to new systems.

Nice To Haves

• Experience leading or supporting medical device development efforts and knowledge of relevant standards, including ISO 13485, IEC 60601, IEC 62304, and ISO 14971.
• Strong grasp of design thinking and human-centered design practices.
• Experience guiding interdisciplinary teams and commitment to fostering an inclusive team culture.
• Exceptional written and verbal communication skills, with ability to engage and influence multiple stakeholders.
• Self-directed, detail-oriented mindset and passion for crafting smart, elegant solutions.
• Comfort navigating ambiguity and curiosity that drives continuous learning and exploration.
• Willingness to experiment with AI tools to improve processes while retaining the human touch.

Responsibilities

• Serve as the primary liaison between Delve project teams and clients, ensuring clear communication and alignment.
• Partner with Technical Leads and senior team members to define project goals, product requirements, and development plans, and ensure deliverables meet client expectations and proposals.
• Lead planning and management of project scope, schedules, and budgets, proactively identifying risks, trade-offs, and scope changes.
• Guide cross-functional teams through all phases of development.
• Create proposals and budgets, manage schedules for internal and external support, document decisions, and track action items.
• Maintain accurate setup and organization of project data in Delve’s internal project management database and server.
• Review project budget status regularly with the Account Director and Technical Lead, and request resources as needed to complete project work.
• Support the creation and delivery of client presentations and deliverables.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed