Program Manager

Fooda•El Paso, TX

14d•Onsite

About The Position

Fooda is hiring a Program Manager to support food program operations in a high-volume, fast-paced construction environment. The role is onsite five days per week on a fixed, primarily nighttime schedule and includes weekend on-call coverage. The Program Manager supervises employees and coordinates multiple locations, schedules, restaurant partners, and deadlines. Success requires building strong relationships, responding calmly to service disruptions and escalations, and using operational data and feedback to improve performance.

Requirements

4–6 years of experience in operations, hospitality, food service, event management, account management, or a similar service-focused environment.
Experience directly supervising employees, including hiring, training, scheduling, coaching, and performance management.
Availability to work a fixed, primarily nighttime schedule onsite five days per week.
Willingness and ability to provide weekend on-call coverage.
Comfort working onsite in a high-volume, fast-paced construction environment.
Strong organizational skills and ability to manage multiple locations, schedules, partners, and deadlines.
Ability to build strong relationships and communicate professionally with frontline employees and senior stakeholders.
Comfort using Excel, scheduling and payroll systems, dashboards, and other internal tools.
Ability to use operational data and feedback to solve problems and improve performance.
Dependable, proactive approach and willingness to step in wherever needed.

Responsibilities

Directly supervise employees, including hiring, training, scheduling, coaching, and performance management.
Manage operations across multiple locations, schedules, restaurant partners, and deadlines.
Address service disruptions, staffing challenges, and escalations with a calm, solutions-focused approach.
Build and maintain relationships with clients, employees, restaurant partners, and cross-functional teams.
Communicate clearly and professionally with frontline employees and senior stakeholders.
Use operational data and feedback to solve problems and improve performance.
Provide weekend on-call coverage and step in as needed to support successful service delivery.