Program Manager - Technology (Via Benefits)

WTW•Draper, UT

About The Position

The Program Manager is responsible for end-to-end planning, execution, and delivery of one or more programs or complex projects within the Program Management function. Reporting to the Director, Program Management, this individual contributor manages scope, schedule, budget, risks, and stakeholder communication to deliver assigned programs on time and within budget while meeting business objectives. The role involves hands-on program and project management, collaboration with cross-functional teams, and coordination of multiple workstreams and stakeholders. The Program Manager applies established governance standards and escalates risks or issues to the Director as needed. The role operates in a standard remote or hybrid environment and may require occasional travel to meet stakeholders or teams. Standard business hours apply, with flexibility expected to support program timelines. Employment-based non-immigrant visa sponsorship or assistance is not offered for this opportunity.

Requirements

Bachelor's degree in Business, Management, Engineering, or a related field.
At least 4 years of program or project management experience, including management of projects of moderate to high complexity.
Experience coordinating cross-functional teams without direct authority.
Experience managing project budgets and reporting to senior stakeholders.
Strong verbal, written, and presentation communication skills.
Working knowledge of Waterfall, Agile, and hybrid program or project management methodologies.
Effective risk management, issue resolution, and problem-solving skills.
Proficiency with PPM and collaboration tools and the Microsoft Office suite.
Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
Ability to build relationships and influence stakeholders at various organizational levels.

Nice To Haves

PMP or equivalent project management certification.
Agile/Scrum certification, such as CSM.
Experience in professional services, insurance, benefits/risk consulting, or a comparable industry.

Responsibilities

Develop and maintain detailed program and project plans covering scope, schedule, milestones, budget, and resource requirements.
Lead day-to-day execution of assigned programs and coordinate activities across cross-functional workstreams and teams.
Track progress, identify variances, and drive corrective actions to keep programs on schedule and within budget.
Apply program governance standards, templates, and reporting requirements consistently and accurately.
Facilitate program status meetings, working sessions, and steering committee updates as needed.
Identify, document, and manage program risks, issues, and dependencies; develop mitigation and contingency plans and escalate significant concerns to the Director in a timely manner.
Maintain accurate risk, issue, and decision logs throughout the program lifecycle.
Serve as the primary day-to-day point of contact for stakeholders on assigned programs.
Prepare status reports, dashboards, and presentations for stakeholders and leadership.
Build working relationships with business, technical, and functional partners and support program-related change management and communications.
Track program budgets and expenditures, flag variances, and support forecasting and reporting.
Coordinate resource needs with functional leads and the Director, and monitor vendor or third-party deliverables where applicable.
Document lessons learned and contribute to post-program reviews and benefits tracking.
Identify opportunities to improve program management processes, tools, and templates.
Maintain proficiency with organizational PPM tools and reporting platforms.

Benefits

Annual short-term incentive bonus eligibility.
Medical coverage, including prescription drug coverage and fertility benefits.
Dental and vision coverage.
Health Savings Account and Health Care and Dependent Care Flexible Spending Accounts.
Commuter Accounts.
Company-paid life insurance, supplemental life insurance, AD&D, group accident, and group critical illness coverage.
Group legal coverage and identity theft protection.
Wellbeing program and mental health/emotional wellbeing resources, including an Employee Assistance Program.
Adoption assistance and surrogacy assistance.
Auto/home insurance, pet insurance, and other work/life resources.
Paid holidays and annual paid time off, including state/local paid leave where required.
Company-paid short-term and long-term disability.
Other leave benefits, including bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave.
Qualified contributory pension plan, if eligible.
401(k) plan with annual nonelective company contribution.
Non-qualified retirement plans for eligible senior-level colleagues.