Benefits Program Manager
About The Position
Reporting to the Director of Benefits, the Benefits Program Manager leads cross-functional projects and operational initiatives supporting Health & Welfare and Retirement programs. The role partners with internal stakeholders, vendors, and HRIS to execute projects, improve processes, support benefits operations, and deliver programs that enhance the employee experience. Employees are expected to role model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, and demonstrate the core Success Factors: Instill Trust and Value Differences; Patient and Community Focus and Collaborate. The position is based at Corporate Headquarters, 15 LaSalle Square, Providence, Rhode Island 02903. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with an eight-hour workday. Driving is not required.
Requirements
- Bachelor’s degree required; related work experience may substitute for education on a one-to-one basis.
- Minimum 3 to 5 years of related experience.
- Functional understanding of data and analytics required.
- Strong communication and stakeholder management skills, including the ability to prioritize multiple projects.
- Sound judgment, independence, attention to detail, and strong organizational skills.
- Demonstrated proficiency with Microsoft Office 365 applications or similar.
- Ability to present information in an understandable format to varied audiences.
Nice To Haves
- Project management and/or process improvement certification or training, such as PMI, Lean, or Six Sigma.
- Human resources and/or benefits experience.
- Advanced Excel skills.
Responsibilities
- Lead cross-functional benefits and retirement projects from planning through implementation.
- Coordinate project plans, timelines, deliverables, resources, and budgets.
- Facilitate project meetings, monitor progress, identify risks, and implement mitigation strategies.
- Serve as a liaison between Benefits and HRIS teams, coordinating system-related initiatives, requirements, testing, and implementation activities.
- Develop a broad understanding of Health & Welfare and Retirement programs to provide analytical, operational, and project support.
- Identify opportunities to improve processes, enhance service delivery, resolve issues, and support key organizational initiatives.
- Build and maintain effective relationships with internal stakeholders, vendors, and service providers.
- Lead communications, vendor coordination, training, and change management activities to support implementation and adoption of benefits programs and initiatives.
- Monitor applicable benefits laws and regulations and ensure projects and initiatives remain compliant.
- Evaluate initiative outcomes and prepare reports and presentations with findings and recommendations for key stakeholders.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
