Program Manager

Veterans Benefits Administration • Washington, DC

15d • Remote

About The Position

This position is in the Department of Veterans Affairs, Veterans Benefits Administration's (VBA) Chief Production Office. As a Program Manager (Director), the incumbent will be responsible for the management of systems, programs and activities focused on improving the delivery of benefits to Veterans and beneficiaries.

Requirements

• Must be a U.S. Citizen.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary or trial period.
• Selectees are required to serve a one-year supervisory probationary period if not previously completed in a Federal position.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14 level.
• The grade may have been in any occupation, but must have been held in the Federal service.
• An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
• Specialized Experience: work that involves experience applying technology and business expertise in assessing risks and costs of solutions to meet business needs; planning, analyzing and making comparisons of alternative methods to achieve program objectives; developing and executing management strategies to support the processing of claims or benefits related business applications or systems.

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Manage complex government-industry partnerships including high-ranking military and civilian officials to develop and deliver innovative solutions.
• Manages and advises on the logistical allocation of resources necessary to implement and execute the CPO mission and provides plans to optimize integration of resources.
• Analyzes priorities of resource allocation and application to meet national program objectives.
• Exercises a high degree of program management expertise and managerial competence to direct large, contracted services and national deployments in order to develop and execute strategies to meet program objectives pertaining to the delivery of benefits.
• Acts as program manager for a varied and high-value portfolio of services acquisitions and associated business functions/missions.
• Oversees staff managing these acquisitions including Contracting Officer Representatives (CORs), budget analysts and program analysts.
• Ensures successful budget and contract execution and oversee the end-to-end acquisition lifecycle for critical VBA investments.
• Manage nationwide deployments and expansions of managed services and associated business processes and systems to new or existing internal or external organizational customers.
• Oversee all aspects of the deployments, including business process design, requirements gathering, program management and development, scheduling, organizational change management and communications.
• Leads organizational change management initiatives and champions automation technologies to enhance operational efficiency.
• Develops and implements strategies for employees, processes, and systems to new automated solutions, ensuring stakeholder engagement, effective communication, and minimal disruption to service delivery.
• Evaluates the impact of automation on workflows and continuously improves processes to support the mission.
• Monitors and controls national deployment program progress, accomplishments and effectiveness through analysis and directives from higher authority.
• Prepare briefing materials for the Chief Production Officer and Deputy Director to inform and/or influence senior officials on a variety of issues related to strategic business process changes and supportive tools.
• Reviews, approves, or disapproves actions involving personnel requirements and the allocation of resources among projects and/or organization.
• Serves as a consultant to the Deputy Director in the planning and decision-making process by preparing analysis and comparisons of alternative methods of achieving program objectives.
• Ensures that career development, training, and technical competence are maintained, promising new talent is recruited, and selection and promotion decisions are effectively made.
• Perform other and special duties as assigned.
• Travel as required for mission essential tasks.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.
• This position may be authorized for telework.
• Telework eligibility will be discussed during the interview process.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• Contact the hiring agency for more information on the specific benefits offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed