Program Manager

Stantec•San Francisco, CA

About The Position

Stantec is hiring a Program Manager to lead an integrated program team of client and consultant staff and ensure the program meets its mission and objectives. The role includes coordinating with the client and providing day-to-day guidance to multidisciplinary teams in a co-located Program Management Office, typically at a client facility. The Program Manager supports clients with program execution, strategy and delivery challenges, and internal departmental needs, while overseeing program delivery procedures and performance against objectives. The position oversees a broad range of services delivered by the integrated team, including program and project management; scheduling, cost controls, risk and change management, document and interface management, engineering management, preliminary design, technical support, regulatory and permitting support, planning studies, procurement, construction management, operations and maintenance liaison and readiness, community outreach, delivery and funding strategies, and training and knowledge transfer. The Program Manager tracks and manages cost, schedule, and quality performance for individual projects and the overall program. The role also advises the client on program development and execution, leads client, consultant, and subconsultant teams, supports governance and reporting frameworks, helps develop client staff, manages consultant service authorizations and contract administration, and oversees required reports, subconsultants, and reviews of consultant and contractor submittals. The position involves work associated with critical infrastructure and requires a client background check.

Requirements

Strong interpersonal skills and the ability to work in a team environment.
Excellent verbal and written communication skills, including the ability to convey delivery needs to clients and formulate them into comprehensive proposals.
Organizational skills and the ability to work on multiple projects and activities simultaneously.
Strong technical understanding of water and wastewater utility infrastructure, organizations, and processes.
Knowledge of relevant pre-construction and construction areas, including design and construction contracting methods and processes.
Bachelor’s degree in Engineering, Environmental Science, or a related field.
20 or more years of experience delivering water/wastewater projects or programs.
10 or more years leading large water/wastewater programs of $1 billion or higher, with a large construction management element and traditional and collaborative delivery methods.
Ability to complete a client background check.

Nice To Haves

Experience supporting sales processes for acquiring new program opportunities and starting new capital infrastructure programs.
Master of Science in Engineering or MBA.
PMP or PgMP certification from PMI.
Design-Build Professional (DBIA) or Associate DBIA credential.
Experience with collaborative delivery models such as CMAR/CMGC and Progressive Design-Build.

Responsibilities

Advise and assist the client in developing, managing, and executing the program.
Lead and oversee multidisciplinary teams of client, consultant, and subconsultant staff.
Serve as a trusted client advisor and member of the integrated Client/Consultant Leadership Team.
Oversee program mobilization and setup in coordination with the Stantec Mobilization Manager.
Implement a governance structure that supports rigorous project and program management.
Implement methodologies for evaluating projects and selecting appropriate delivery models.
Establish performance reporting frameworks, including key performance indicators and associated reports or dashboards.
Identify client needs and program initiatives to address potential delivery risks and challenges.
Support client staff development through best practices, training, and knowledge transfer.
Develop, negotiate, and manage consultant service authorizations for program management services.
Oversee administration of the management consultant services contract, including change orders, amendments, task order renewals, and invoicing with Stantec Finance and Accounting staff.
Comply with Stantec internal processes and procedures, including preparation of reports and deliverables required by internal governance.
Prepare or oversee preparation of reports and other deliverables specified in the contract scope of services.
Manage subconsultants, including subcontract negotiations, invoice reviews, and compliance with client Diverse, Local, and Small Business Enterprise requirements.
Review consultant and contractor submittals, including technical and contractual documents.
Provide programmatic and technical support to client governing bodies and other departments.
Track and manage cost, schedule, and quality performance for each project and the overall program.